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"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"

"Always happy to stay here, staff never fails me, always go above and beyond, the fact that it was Ramadan they still came around and gave us water day and night with a little snack. Very caring and considerate. Thank you. I am now a member ☺️"

"Staff seemed surprised I wanted to use the sauna, but it was warm and clean. Very nice after a long day travelling."

"No"

"Great location "

"Yes"

"Was mislead by reception staff. Rang and asked if they had an airport pick up service. Was told the cost would be 5000 lira from Istanbul Airport, but was charged 6000 when I got to the hotel. Apparently they forgot to mention the extra “ tax”. Which I found to be very un genuine. "

"Good "

"Great stay"