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Comfort Hotel Astana

4.0 star property
Hotel in Astana with a full-service spa and a steam room

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Photo gallery for Comfort Hotel Astana

Bar (on property)
Garden
Lobby
Deluxe Room | Living room | LCD TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
The current price is AED 289
AED 323 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Day bed
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Day bed
  • 20 sq m
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Kosmonavtov 60, Astana, 010000

What's nearby

  • Khan Shatyr - 2 min drive - 2.3 km
  • Bayterek Tower - 3 min drive - 2.7 km
  • Kazakhstan Central Concert Hall - 4 min drive - 3.9 km
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 5.0 km
  • Astana Arena - 7 min drive - 5.4 km

Getting around

  • Astana Railway Station - 19 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 27 min drive

Restaurants

  • ‪Costa Coffee - ‬11 min walk
  • ‪Тағам - ‬5 min walk
  • ‪La Tartine - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Coffee Boom - ‬7 min walk

About this property

Comfort Hotel Astana

Upscale hotel located in Yesil District
Take advantage of a terrace, a garden, and laundry facilities at Comfort Hotel Astana. Treat yourself to a massage, a facial, or a body treatment at Sultan Spa, the onsite spa. The on-site international cuisine restaurant, Edezza, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Coffee/tea in the lobby, smoke-free premises, and luggage storage
Room features
All 105 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Polish, Russian, Turkish

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • 24-hour roundtrip airport shuttle on request for a surcharge
    • Free self parking on site

    Food and drink

    • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 6,800 for adults and KZT 6,800 for children
    • A bar/lounge
    • A restaurant
    • Coffee and tea in common areas

    Restaurants on site

    • Edezza

    Things to do

    • Full-service spa
    • Steam room

    Family friendly

    • Laundry facilities
    • Soundproofed rooms

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Tour and ticket assistance

    Business services

    • Business center
    • Conference center

    Outdoors

    • Garden
    • Terrace

    Full-service spa

    • Body scrubs
    • Body wraps
    • Deep-tissue massages
    • Facials
    • Hot stone massages
    • Manicures/pedicures
    • Sauna
    • Spa open daily
    • Sports massages
    • Swedish massages
    • Turkish bath

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible airport shuttle
    • Grab bar near toilet
    • Low-height counter and sink
    • No elevator
    • Raised toilet seat
    • Wheelchair accessibility

    More

    • Banquet hall
    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower
    • Slippers
    • Towels provided

    Entertainment

    • LCD TV with satellite channels

    Food and drink

    • 24-hour room service
    • Free bottled water
    • Minibar

    More

    • Air conditioning (climate-controlled)
    • Connecting rooms available
    • Desk
    • Free daily newspapers
    • Free local calls
    • Heating
    • Phone
    • Safe
    • Soundproofed rooms

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: noon
    Early check-in subject to availability
    Early check-in is available for a fee
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    A late check-out fee will be charged

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Front desk staff will greet guests on arrival at the property

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for KZT 8000.0 per day

    Property payment types

    Important information

    Optional extras

    • Fee for buffet breakfast: approximately KZT 6800 for adults and KZT 6800 for children
    • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: KZT 8000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and cash

    We should mention

    This property does not have elevators
    If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    No pets and no service animals are allowed at this property
    Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

    Property is also known as

    Nur-Sultan Comfort Hotel Astana Hotel
    Comfort Hotel Astana Nur-Sultan
    Nur-Sultan Comfort Hotel Astana Hotel
    Hotel Comfort Hotel Astana
    Comfort Astana Nur-Sultan
    Comfort Astana
    Hotel Comfort Hotel Astana Nur-Sultan
    Comfort Hotel Astana Nur-Sultan
    Comfort Astana Nur-Sultan
    Hotel Comfort Hotel Astana Nur-Sultan
    Comfort Astana
    Hotel Comfort Hotel Astana
    Comfort Hotel Astana Nur-Sultan
    Comfort Astana Nur-Sultan
    Hotel Comfort Hotel Astana Nur-Sultan
    Nur-Sultan Comfort Hotel Astana Hotel
    Comfort Astana
    Hotel Comfort Hotel Astana
    Comfort Astana Nur Sultan
    Comfort Hotel Astana Hotel
    Comfort Hotel Astana Astana
    Comfort Hotel Astana Hotel Astana

    Frequently asked questions

    Is Comfort Hotel Astana pet-friendly?

    No, pets are not allowed at this property.

    How much is parking at Comfort Hotel Astana?

    Self parking is free at this property.

    What time is check-in at Comfort Hotel Astana?

    Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

    What time is check-out at Comfort Hotel Astana?

    Check-out is at noon. Late check-out is available for a fee (subject to availability).

    Does Comfort Hotel Astana provide a shuttle to the airport?

    Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

    Where is Comfort Hotel Astana located?

    Located in Yesil District, this spa hotel is within a 15-minute walk of Monument to the Dead of the Totalitarian Regime and Mega Astana Shopping Centre. President's Culture Centre and Kenesary Khan Monument are also within 1 mi (2 km).

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    Comfort Hotel Astana Reviews

    Reviews

    8.8

    Excellent

    Rating 10 - Excellent. 15 out of 33 reviews
    Rating 8 - Good. 14 out of 33 reviews
    Rating 6 - Okay. 3 out of 33 reviews
    Rating 4 - Poor. 1 out of 33 reviews
    Rating 2 - Terrible. 0 out of 33 reviews

    9.0/10

    Cleanliness

    9.2/10

    Staff & service

    8.0/10

    Amenities

    8.6/10

    Property conditions & facilities

    8.4/10

    Eco-friendliness

    Reviews

    10/10

    Great hotel
    Stayed 1 night in Jul 2022

    8/10

    Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
    Stayed 1 night in Jul 2022

    6/10

    Stayed 3 nights in Aug 2023

    10/10

    La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
    Stayed 3 nights in Sep 2022

    4/10

    Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
    Stayed 5 nights in Jun 2022

    10/10

    Stayed 1 night in Oct 2021

    8/10

    Stayed 2 nights in May 2021

    10/10

    Stayed 2 nights in Feb 2021

    10/10

    The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
    Stayed 4 nights in Nov 2019

    10/10

    Great hotel in Astana
    Stayed 3 nights in Nov 2019

    10/10

    Stayed 4 nights in Oct 2019

    8/10

    コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
    Stayed 3 nights in Sep 2019

    8/10

    Location truly 4 star the Lobby is Great the staff are friendly and helpful
    Stayed 2 nights in Aug 2019

    10/10

    Stayed 1 night in Aug 2019

    8/10

    Stayed 2 nights in Jul 2019

    8/10

    Stayed 3 nights in Jun 2019

    10/10

    Stayed 5 nights in Jun 2019

    8/10

    Stayed 1 night in May 2019

    10/10

    Отель немного обновили. Хороший завтрак. Шумел фанкойл.
    Stayed 1 night in Dec 2018

    10/10

    Stayed 2 nights in Oct 2018

    10/10

    Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
    Stayed 4 nights in Aug 2018

    8/10

    Stayed 4 nights in Jul 2018

    8/10

    Stayed 7 nights in Jul 2018

    8/10

    Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
    Stayed 5 nights in Jun 2018

    6/10

    Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
    Stayed 6 nights in May 2018