Diplomat Hotel & Business Center

Property class: 4

Choose dates to view prices

Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Diplomat Hotel & Business Center. Treat yourself to a body scrub, a facial, or a massage at Bali SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 337
AED 398 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, City View

A hotel room with a large bed, a chair, a desk, and a view of a cityscape through a large window.

Standard Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a nightstand with lamps, and a marble headboard.

Standard Room, 2 Twin Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Room

Presidential Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Standard Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a grey sofa, a black coffee table with two white cups, a grey armchair, and two small wooden side tables with lamps.

Junior Suite

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite

Room

Senior Suite

  • City view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Yesil District, a neighborhood in Astana, Diplomat Hotel & Business Center is in a shopping district and near the airport. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and some of the area's attractions include Ailand and Ailand Ferris Wheel. Traveling with kids? Consider President's Culture Centre, or check out an event or a game at Saryarka Velodrome. Visit our Astana travel guide
Map
29/1, D. Kunayev Street, Astana, 010000

What's nearby

  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    5 min walk - 0.5 km
  • A modern building with a conical roof and a tall antenna, set against a partly cloudy sky.
    Khan Shatyr
    2 min drive - 2.0 km
  • Kazakhstan Ministry of Foreign Affairs
    2 min walk - 0.2 km
  • Keruen
    7 min walk - 0.6 km
  • Korme Exhibition Complex
    7 min walk - 0.6 km

Getting around

  • Astana Railway Station
    25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    38 min drive

Restaurants

  • Syrovarnya
    6 min walk
  • Sandyq
    11 min walk
  • Coffee Boom
    12 min walk
  • Наша дача
    8 min walk
  • Sunday
    11 min walk

About this property

Diplomat Hotel & Business Center

  • Upscale family-friendly hotel in the business district
  • A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Diplomat Hotel & Business Center. Treat yourself to a body scrub, a facial, or a massage at Bali SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and a gym.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Free self parking and extended parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • A 24-hour front desk, an elevator, and smoke-free premises
  • Room features
  • All 77 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Free toiletries and hair dryers
    • 36-inch flat-screen TVs with cable channels
    • Refrigerators, electric kettles, and heating

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Frequently asked questions

Does Diplomat Hotel & Business Center have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Diplomat Hotel & Business Center?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Diplomat Hotel & Business Center on 2 November 2026 start from AED 337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Diplomat Hotel & Business Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Diplomat Hotel & Business Center?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Diplomat Hotel & Business Center?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Diplomat Hotel & Business Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 12000 per vehicle applies.

Where is Diplomat Hotel & Business Center located?

This family-friendly Astana hotel is located near the airport, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. Keruen and Transport & Communications Ministry are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Diplomat Hotel & Business Center Reviews

7.6

Good

8.0

Cleanliness

9.0

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 117 reviews
Rating 8 - Good. 58 out of 117 reviews
Rating 6 - Okay. 20 out of 117 reviews
Rating 4 - Poor. 9 out of 117 reviews
Rating 2 - Terrible. 6 out of 117 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Amenities
Hotel makes a worn out impression. The breakfast was very poor. No buffet. You could choose between 3 different egg-types, with vegetables. It was even not possible to chose if you want to have tomato slices instead of peas with a omelette. Moreover one morning there was no coffee. Personnel in the restaurant needs proper training. In the reception personnel is ok.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ホテルの21階レストランからの眺望は素晴らしかった。目の前に新都市のシンボル、100メールのバイテレクタワーが見え、日本人の設計者黒川紀章が構想した新しい街づくりが成功したような印象を受ける。しかし、その近代都市にあって、ホテルの受付の対応がお粗末だった。近くのデパートや重要施設を尋ねても、スマートフォンを見て調べ、よくわからないと返事された。何のための受付なのか、とあ然とした。スマートフォンを見ないと応対できない受付とは、日本人にはとても理解できなかった。ホテル環境は良いのだから、人間のスタッフもそれ同様の良さが欲しいと感じた。ホテル自体は、宿泊してメリットは大きいです。
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Дипломат

Отличный отель за свои деньги.. номер просторный...ну если пытаться докопаться, то напишу - телевизор устаревший
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Nur-Sultan

Hotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer. This hotel is good value for money, recommendIng this hotel For a short stay
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet but I am here at the coronavirus time :)
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Did like: central location did not like: poor service, access key to the room have to be re-magnetized every day, cleaning is sometimes skipped, conversation in English is very difficult.
Stayed 8 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t want to give me a receipt, even though I paid for my stay directly. Also, for some reason, the cleaning lady threw away my toothbrush and razor, and she denied it later.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
眺めは客室で大きく差がある
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Great location.

Staff is very helpful and friendly, although not all trained well. Location wonderful. Business center (computer, printer) non-existent. Breakfast okay. Beds good. Building condition tired. Some plumbing issues. Reasonable value for money.
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Бизнес-отель в самом центре.

Современный отель в самом центре. Номер большой, чистый, современный, полы подогреваются. Есть чайник с принадлежностями, холодильник с минибаром. Завтраки хорошие. Кровать большая, удобная. Есть рабочий стол и обеденный стол, стул, кресло, пуфик.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ben organizzato, con ampi spazi, personale molto gentile
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Tired hotel

After 2 nights, we had to find another hotel due to nasty chemical fumes that drifted around the corridors and entered our room. The staff responded by leaving an air freshener in the bathroom. The hotel refused to give us a refund for the remaining 4 nights!!
Stayed 6 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es el hotel mejor ubicado para conocer la cd

Todos los sitios turísticos están caminando desde este hotel y su restaurante gaucho también es excelente
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good locations, friendly staff. It's excellent for business trip and for vacations as well.,
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fruktansvärt varmt i alla rummen, dom fick inte till det på fyra dagar.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Diplomat has my seal of approval!

I arrived early morning and for a percentage of my night rate, the room was made available at 6am. Friendly welcome, spacious rooms, excellent location, very fast wifi. I stayed there for a total of one week and had a standard and a junior suite, both very good rooms, but I liked more the standard as it had a better view and the heating system was much better (the suite was a bit too cold in the evenings). Some staff don't speak English which makes it hard even with basic requests like room service - just be patient and repeat the information a few times to make sure they got the order right. when breakfast was at the breakfast room in level 3 it was much better, with full continental and cooked items, but due to low occupancy sometimes they moved breakfast to the bar in ground floor and not all items were available. I wanted to do some tours in Kazakhstan and the travel agency the hotel recommended was great! The local hotels normally offer to help with the registration of foreign guests with the immigration, but they didn't offer me, and I only found out about that later. The immigration does not charge for this service but this hotel does, not really a nice thing to do considering there is no cost for the registration.
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A warm and friendly refuge from the snow !

Very convenient for many of the main attractions of Astana. Welcoming staff and excellent food. (I stayed for 3 days half board with extensive buffet breakfast and lunch included). Close to two bus stops for services to all parts of the city and one of the main shopping centres was within easy walking distance. I would also thoroughly recommend the lobby bar with its relaxed atmosphere and talented pianist.
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Hotel stuff super. Clean hotel and perfect restaurant
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in good location

Reasonably priced hotel in central location (near Bayterek tower) with spacious rooms and good service. Good choice of breakfast with made to order omelettes and good restaurants within the hotel. The fitness center and spa is actually a privately operated business located in a building right behind the hotel and to which hotel guests have complimentary access: I found it excellent. Good wifi in the rooms and lobby.
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Best location in Astana

The hotel is in a prime location, close to the main touristic attractions and government buildings. A new and very convenient shopping center is only two blocks from the hotel. The staff members are cordial, helpful and speak English reasonably well. Both the restaurant in the mezzanine level and the cafe close to the lobby are nice and cozy. The outside hotel aspect is very beautiful. The main critique is the room and bathroom. They are not horrible, but they need urgent improvements.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A deux pas de la Tour Bayterek

L'hôtel est situé au centre de la ville moderne. La Tour Bayterek est à une centaine de mètres et visible depuis certaines chambres. Néanmoins, le personnel maitrise assez mal l'anglais ou, d'une manière générale, une autre langue que le russe ou le kazakh. A promité, se trouve également une station de bus qui permet ainsi de se déplacer facilement en ville. Il est à noter que l'hôtel dispose d'un spa situé dans un bâtiment annexe avec piscine, sauna et centre de remise en forme dont l'accès est gratuit pour les clients de l'hôtel. Cependant, d'une manière générale, le prix de la chambre pratiqué apparaît élevé en se rapportant aux standards européens.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Only Location is good

Diplomat has great Location , but the rest brings memories of communist Soviet Inturist hotels. Price/quality ratio due to Expo is very low
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Just ok

The room and hotel were fine, but I had a few problems. For one thing, when I checked out I learned that I would be charged an extra 50% for my first night because I had checked in early. I was not told there would be a charge for that during check-in. That was an unpleasant surprise. I had a few other issues as well. The first night the staff called me and woke me up at 1:00 am to say there was some sort of problem. When the guy knocked on me door, he realized they called the wrong person. And on the last night my room filled with thick smoke through the ventilation. I had assumed my room was non-smoking, but perhaps that was never clarified. If all that hadn't happened, it would have been fine. The room was nice, breakfast was decent, and the location is great.
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imponente hotel in centro

Perfetto per business meeting e con personale attento a tutte le necessità
Stayed 2 nights in Jun 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was being cheap about everything, from what was promised in the booking to towels, to water bottles. Will not stay again.
Stayed 5 nights in Jun 2017