Hilton Astana

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Hilton Astana

Ballroom
Front of property
Lobby
Indoor pool, outdoor pool
1 bedroom, premium bedding, memory foam beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast available
  • Gym
  • Housekeeping
The current price is AED 555
AED 621 total
includes taxes & fees
16 Jul - 17 Jul

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 6
  • 4 King Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Expo View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 70 sq m
  • Sleeps 6
  • 3 King Beds

Deluxe Room, 1 King Bed (Expo View)

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 210 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Suite, Multiple Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Heydar Aliyev Street 14, Astana, 010000

What's nearby

  • EXPO 2017 - 5 min walk - 0.5 km
  • MEGA Silk Way - 7 min walk - 0.6 km
  • Astana Arena - 4 min drive - 2.7 km
  • Bayterek Tower - 5 min drive - 5.0 km
  • The US Embassy and the Consulate in Kazakhstan - 9 min drive - 7.7 km

Getting around

  • Astana Railway Station - 38 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Korean House - ‬6 min walk
  • ‪Dark Side - ‬19 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Пинта Bar & Grill - ‬4 min walk

About this property

Hilton Astana

Luxury family-friendly hotel located in Yesil District
A grocery/convenience store, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Hilton Astana. Indulge in a Swedish massage, a body scrub, and a facial at eforea spa, the onsite spa. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, massage treatment rooms, and multilingual staff
Room features
All 253 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Children's slippers and free infant beds
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch Smart TVs with premium channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: KZT 10,000 to 10,000 per person
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Axis
  • Cloud 9
  • Park Kitchen

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 7,535 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (37 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 10000 to 10000 per person
  • Airport shuttle fee: KZT 11000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel
Hilton Astana Astana
Hilton Astana Hotel Astana

Frequently asked questions

Does Hilton Astana have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hilton Astana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Astana?

Self parking is free at this property.

What time is check-in at Hilton Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Hilton Astana?

Check-out is at noon.

Does Hilton Astana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 11000 per vehicle applies.

Where is Hilton Astana located?

This family-friendly Astana hotel is located near the airport, within a 10-minute walk of EXPO 2017 and MEGA Silk Way. Alau Ice Palace and Saryarka Velodrome are also within 2 mi (3 km).

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Hilton Astana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 94 reviews
Rating 8 - Good. 14 out of 94 reviews
Rating 6 - Okay. 5 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Good!!
Stayed 4 nights in Jan 2025

10/10

Swimming pool sauna; breakfast is also good; staff is great
Stayed 1 night in Dec 2023

10/10

beautiful architecture, great staff
Stayed 1 night in Oct 2022

10/10

Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
Stayed 2 nights in Nov 2023

10/10

Nice pkace to stay. Staff speaks good English
Stayed 2 nights in Sep 2023

8/10

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
Stayed 9 nights in Jul 2022

4/10

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
Stayed 6 nights in Mar 2024

6/10

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
Stayed 5 nights in Jun 2023

8/10

A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Stayed 1 night in Aug 2022

6/10

This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space

10/10

Stayed 4 nights in Mar 2025

10/10

Stayed 2 nights in Mar 2025

8/10

Stayed 4 nights in Jan 2025

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 3 nights in Nov 2024

10/10

Stayed 3 nights in Nov 2024

10/10

Perfect Hotel at a great location. Very comfortable between Astana and NQZ Airport. Very kind and supportive staff. Thank you for everything.
Stayed 5 nights in Oct 2024

10/10

Stayed 4 nights in Sep 2024

10/10

Stayed 2 nights in Jun 2024

6/10

Stayed 4 nights in Jun 2024

10/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Dec 2023

10/10

Stayed 2 nights in Jun 2023