This city oasis puts travelers right in the heart of Almaty District, where local cuisine awaits and the conference center makes business trips productive
Hotel Tengri offers a welcoming atmosphere with two restaurants and a bar. Travelers appreciate amenities like WiFi and luggage storage, while dry cleaning and laundry services keep everything fresh. Guests consistently praise the attentive staff for enhancing their stay.
Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for KZT 5000 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: KZT 4000 per vehicle (one way)
Late check-in fee: 60-percent of room rate for check-in between 5:00 PM and 10:00 PM
Rollaway bed fee: KZT 5000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Hotel Tengri pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Tengri?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Tengri on 12 June 2026 start from AED 163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Hotel Tengri?
Check-in begins at 2:00 PM. Late check-in is available from 5:00 PM–
10:00 PM for a fee of 60%.
What time is check-out at Hotel Tengri?
Check-out is at noon.
Does Hotel Tengri provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 4000 per vehicle applies.
Where is Hotel Tengri located?
Located in Almaty District, this hotel is within 1 mi (2 km) of Schoolchildren's Palace and Otan Korgaushylar Monument. Hazret Sultan Mosque and Embassy of the United States, Astana are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Im Canadian and this was my first time in astana. The cab ride to here at night was beautiful, I checked in around 2 am, and there was security and the check in was fast and simple, i slept like a baby, it was very quiet, clean, and very comfortable. For the price, I have zero complaints and am very happy. Id stay here again, I dont mind that its a bit old, it has character and there is lots of cheap food walking distance.
الموقع ممتاز حيث أنه يقع في منتصف المسافة بين إستانة القديمة والحديثة.
الخدمة والتعامل والتعاون ممتاز.
المرافق جيدة جداً
السلبيات بالنسبة لي:
١-شخص واحد فقط يتحدث الإنجليزية ويأتي في الفترة المسائية مما يفوت الاستفادة من سؤاله عن كثير من الخدمات.
الإفطار فقير جداً لا يوجد تنوع وخيارات عديدة، لكن هم أخبروا أنه فطور أنتركونتيننتال ( لماذا لا يقدم الافطار الكازاخي)
ADEL
Stayed 1 night in Jul 2023
Verified
8/10 Good
Evgeny
29 August 2021
Liked: Cleanliness, staff & service
I needed the particular location, and the price was unbeatable in the area. Breakfast was awesome, and the staff was very helpful.
Wi-Fi reception was very poor in the room though, had to do calls in lobby or in a hallway. The room could use some renovation in the bathroom.
Spacious clean room. Great view over the city as our room was on the 10th floor. Breakfast buffet was good and tasty, WiFi in the room worked fine. Friendly service. Would stay again.
They got cold rooms with big windows, for use only on summertime. Our trip was on November, even heater didn’t help. And it was ‘big’ problem to change room on another one.
Bom custo benefício em Astana! O prédio é um pouco velho, mas confortável e limpo. O café da manhã é muito bom! É distante dos principais pontos turísticos, mas nada que uma viagem curta de Uber não resolva quando se está cansado! Valeu a pena!
Bruno
Stayed 2 nights in Oct 2018
Verified
8/10 Good
Frédéric
14 October 2018
Liked: Cleanliness, staff & service
Un emplacement peu attractif dans une zone en pleine construction.
Un peu éloigné.
Mobilier et décoration un peu désuets; des efforts sont en cours.
Personnel extrêmement dévoué et prêt à aider.
Un prix très compétitif: d'où un bon rapport qualité-prix.
Очень комфортно, чисто, тихо. Приветливый персонал, есть ранний завтрак (меня накормили горячим завтраком в 5 утра), есть возможность заказать трансфер. Меня встретили в аэропорту с табличкой, привезли на место и потом утром отвезли назад. Кровать божественная, удобная душевая кабина, гель, шампунь, мыло, тапочки в комплекте. Рекомендую
Location 10 min by bus from Nurly Zhol railway station, 15 min.from new Astana center. You can make a nice 30 min.walk to Baiterek.On the way is Great Mosque ,Presidential Palace etc.On the back of Tengri is big shopping mall with supermarket and restaurants. Hotel is modern, clean, 3 stars not less not more. Rooms basic but clean with TV, hot water, some have balconies. Wi-fi weak even in the lobby.Good buffet breakfast. For the price we paid it was good accomodation, something between cheap,small hotels and good located, expensive hotels near the center.
Hôtel correcte exentre du centre ville mais proche de la grande mosquée de Astana,sinon service correcte et service de laverie disponible en supplément
saffet
Stayed 3 nights in Jul 2017
Verified
6/10 Okay
Verified traveler
10 July 2017
Liked: Staff & service
Breakfast is good. Reasonable price. Close to downtown
Zimmer wirken alt und herunter gekommenen, im Bad fehlen teilweise Fliesen. Die Klimaanlage funktionierte leider nicht, deshalb war der Raum stickig und warm. Zum Zentrum sind es gute 4km. Die Zimmer wirkten relativ sauber. Das Personal war bemüht, sprach teilweise jedoch kein englisch bzw nur sehr schlecht.