"The staff were very nice and helpful. The hotel itself is very clean and the food we ordered was very good. The bonus of the stay is that they have lots of shops that you can buy souvenirs and snacks. I needed a small suitcase and went to one of the shops and yes they had what I need. I will definitely stay here again when in Aswan. I want to say thanks to all the team that made our stay great."
"Our stay was good. The air conditioner in the main bedroom of the suite stopped working on our last night. I tried to adjust the temperature but was unable to cool down the room. The driver that they have is great. Very knowledgeable about the area and other cities in Egypt. I highly recommend using the driver service they offer as it is more safe to use than taxi service."
"Yousseff was the property manager and was very helpful in organizing tours and arrangements to Abu Simbel and Philae, and kalabsha and Elephantine. Got to see it all in just two intense packed days, but wouldn’t have it any other way."
"I absolutely loved my stay at Basma Hotel-Aswan. I celebrated my birthday at the hotel and was made to feel so special by all the staff. Special thank you to Miss Reham, guest relations manager, Felo from the Admin team, Mohamed from the night reception team and the wonderful Mr Waleed from the restaurant. I loved my stay so much that I extended for an additional three days."
"Endroit fantastique et personnels encore plus. Nous avons passé un excellent moment avec une vue formidable et calme! Tout est propre et bien entretenue. Et que dire de la nourriture, un vrai délice!!!"
"I love the place and it is something magic about this hotel, especially that it is so close to the Isis temple, and I love their spa. I felt that this place helped me to do my auto-healing retreat. The food was great and affordable and the staff extremely nice and helpful. I want to come back in the future!!!"
"The hotel is outside Aswan in New Aswan (about 20 minutes drive) so is very remote. It's a gorgeous location overlooking the Nile with the pools all facing that way.
There are two gyms, one tiny one in the hotel itself and the other one where they need to drive you 10 minutes to the spa. We didn't realise that as it was a shame as the impression given was it was on site, but the drive meant it wasn't convenient and we couldn't use it based on the timings of our activities.
Staff at breakfast were very friendly but the selection was fairly limited."