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"The room and reception were wonderful, and the staff provided excellent, hospitable service. However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board. A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time...

"Despite the age of the hotel, it was very clean. The ocean views were lovely. The included breakfast was excellent- a large selection of choices. I only wish that there were laundry facilities in the hotel. "

"We had a wonderful view of the ocean. Our room was very near the elevator and extremely easy for our 93 year old grandmother to walk to."

"Loved the private onsen the staff was so helpful and the place was safe clean and gorgeous I miss it already!!"

"The room was absolutely beautiful, the view is gorgeous, and the staff were so courteous! We had an amazing stay."

"Lovely hotel, good onsens, great food. Just far from the train station"

"Beautiful landscaping and backyard, big rooms. Very pleasant."

"Location was great and walkable from the train"