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"The biggest letdown was the fact that the sauna and swimming pool which were due to be the highlight of our trip given the very high cost relative to other hotels in the area were both out of action and no email or message was sent to me prior to checking in even though I had booked this hotel one week in advance. The hotel receptionist (Manos) promised to escalate my request for partial compensation to the management team and that I would be most definitely contacted by email and/or telephone within a couple of hours informing me whether any compensation might be forthcoming, but I heard absolutely nothing and still haven't two days later. The other aspect which potential customers may find relevant is that it is impossible to open any window because they have a security lock mechanism and the air-conditioning in the room is horrendously weak, taking all night (literally) to get down to the set temperature of 18°C even on full fan. Given the price of the room, irrespective of the location, we feel they have not lived up to the reputation portrayed by many other reviewers."

"They went out of their way to make are stay perfect."

"Excellent hotel. Friendly, professional helpful staff - ALL! And the view from the top-floor garden bar is stunning! Highly recommend!"

"The rooms were clean but the furniture was in bad need of updating. Room came with buffet which was excellent. Great views from the bar. It just was not a strong value considering price."

"Excellent service,the staffs are very friendly and helpful."

"A wonderful area for walking to many sights. The room was quiet and the bed very comfortable. There were many restaurants nearby, as well as the beautiful view from the rooftop restaurant at the hotel. However, the website had stated that there was a free shuttle to the beach, but that had been discontinued awhile ago. Very disappointing."

"Breakfast buffet was fabulous. Staff excellent. Executive lounge was a great perk."

"Great launch point hotel for a stay in Athens! Clean, functional, quiet and comfortable. Especially appreciated is the second floor (mezzanine level) welcome area where breakfast and afternoon meal buffets are presented (no fee). Would return."

"Great breakfast. Clean rooms. Helpful staff."