Is Haven Inn & Suites pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Haven Inn & Suites?

Self parking is free at this property.

What time is check-in at Haven Inn & Suites?

Check-in start time: 2 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

Where is Haven Inn & Suites located?

Situated in Decatur, this motel is within 9 mi (15 km) of Georgia Regional Hospital, Stonecrest Mall, and Stone Mountain Park. Buena Vista Lake and Panola Mountain State Park are also within 9 mi (15 km).

Haven Inn & Suites Reviews, Deals & Photos 2025

4/10 Poor

Kerriem

17 February 2021

Disliked: Staff & service, property conditions & facilities

A HAVEN FOR TRANSIENTS

This hotel was clearly a former hub of drug and criminal activity: as was evident by the guard attended gate, occasional prostitute roaming the walkways, and restriction on having visitors in your room after 9 pm. The property is slightly run down, but the room was comfortable. This hotel is not a vacation destination. Its primarily for transients who need a cheap and somewhat safe place to stay. HAVEN hotel is the perfect name for it.

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

14 February 2021

Disliked: Cleanliness, amenities, property conditions & facilities

Microwave was broken, the floor was unswept and not mopped even had to go to the office ask for tissue. This stay wasnt the greatest

Stayed 2 nights in Feb 2021

10/10 Excellent

Corrin

14 February 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DROP THE PRICE AFTER SEVERAL NIGHTS.

I have spent about four wonderful days. The Room 339 was very clean. The phone did not work, I did not see any ice. There was a bucket for ice. But I did not see any ice nor did anyone point the ice out to me. The bathroom pipe was a little out of order. It needed to be fixed. ALL IN ALL I enjoyed my stay. I have a suggestion. WHEN SOMEONE SPENDS FOUR NIGHTS MANAGEMENT SHOULD DROP THE PRICE A LITTLE.

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

2 February 2021

Liked: Room comfort

Disliked: Cleanliness, staff & service

Roaches

Stayed 1 night in Jan 2021

2/10 Terrible

Antonya

1 February 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room had roaches! The shower and refrigerator did not work

Stayed 2 nights in Jan 2021

2/10 Terrible

Branden

31 January 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getto Train Wreck Inn

Showed up and just wanted to sleep. One person approached my family and I and reeked of alcohol saying he was the maintenance guy. After being approached by him a few times we finally made it to the room it seemed as if everyone was nosie and was trying to look into our window. As we tried to go to sleep it seemed as if everyone wanted to argue and be loud. Worst place for the money. Will not stay again.

Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

6 November 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

6 November 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 1 night in Oct 2020

8/10 Good

anthony

2 November 2020

Liked: Cleanliness, staff & service, room comfort

Decent stay

Wasn’t really in a good area,but overall I was satisfied with my stay

Stayed 1 night in Oct 2020

6/10 Okay

Leon

8 September 2020

Liked: Room comfort

Hotel

It was cheap and saved on money.

Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveler

28 August 2020

Ehhh

We arrived at 1am and we left at 7am, we literally got there, got in bed, slept, woke up, and left. When we were met by security and had to pass through a gated guarded area it kinda made me feel uneasy like we weren’t safe. At the check in area there was extremely loud music that Was so loud you could feel the bass booming. When we got in our room I noticed there was some incense’ stuck in the wall, I checked the beds For bugs like I do everywhere and didn’t see anything, but we woke up with weird bug bites. For the price it did it’s job. I wouldn’t want to stay there any longer than we did. I kept waking up all night due to loud music, loud people, loud cars, but I just dealt and would try to go back to sleep.

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

13 November 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DISCUSSED with the way I was treated. The hotel is in a drug infested area. Property manager turns a blind eye to the selling of drugs and the vagrants

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

13 November 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

This property alone with the OYO property across I-20 is the worst hotel I've ever visited. The Haven Inn on Wesley Chapel was inconsiderate of me being a working guset. I had to wait till Tuesday or Friday to get my room clean. That means I would have to inter and unclean room 5 days a week. I informed the office that a was getting knocking on my door all times of night from the people looking for the room next door where drugs was being sold. I could never get maintenance for clogged tub or sink. I had to go to another room to get ready for work when my lights went out in my room because the hotel could get anyone to come fix the problem. The hotel has vagrants hanging out all the time. I leave at 5 in the morning. That can be scary. I found out the reason I was treated do bad and cursed out by the room attendant is because the male indian guy is sleeping with her. If you can see my itinerary for this hotel you will see I spent a lot of money there and I refer ever doing so alone with moving to that drug invested area Period. Thanks for nothing

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

4 November 2019

Disliked: Cleanliness, staff & service

There was a previous review that I have made about one of the housekeepers. I explained how she use profanity towards me yesterday Saturday the 3rd. She called me B's and o's. When I returned to the hotel this evening from work, I noticed that my room haven't been clean but housekeeping left towels so I go to the office to notify the office. Front desk informed me that housekeeping will be around to make my beds. And it was the same young lady. So that means whatever issues this young lady has she's continuing to have them now my room is not getting clean because of whatever issues she has I'm surprised that she still a housekeeper at the cursing against out the way she did that was very inappropriate and it seems as if the hotel doesn't care but I spend two to three hundred dollars every two days. I'm only in a hotel until my place of residence is ready but I would think twice about making reservation to this hotel again.

Stayed 2 nights in Nov 2019

2/10 Terrible

Glenn

30 October 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe property! Avoid!!!

The photo and their advertisement was different from the actual building. As I pulled in, there were people drinking beer and wandering through the parking lot. When I parked my car to go in to the office and check in, I was confronted by two very unsavory people. I went across the street to Dunkin Donuts to call hotels.com and they were of no assistance whatsoever. A supervisor told me the property would not authorize a refund unless I paid a one-night stay as a penalty since I was past cancellation point. I made it clear to the supervisor that it was an unsafe place to stay and was misrepresented in the advertisement. I asked if I could speak to his supervisor and he claimed to be the "highest level of escalation" at hotels.com. I took several minutes of video footage to back up my claim, then called my bank and they're going to take care of it for me. From now on I will definitely avoid using hotels.com.

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

10 June 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad reception in the front desk

Though booked thru Hotels.com There is no vacancy at all The address published by hotels.com is incorrect too There are bad characters hanging out

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

4 June 2019

Disliked: Staff & service, property conditions & facilities

Never got to check in because no Vacancy nd then they aint want to refund me my money

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

27 May 2019

Liked: Room comfort

Disliked: Cleanliness, staff & service

Low budget motel...

My stay here was pleasant for me but I can definitely see why others would be turned away. When I go out of town it's usually for the attractions, therefore I don't spend so much time in the room. So I usually get a cheap room as long as it's clean and comfortable. This hotel was by far not the best of quality but comfortable. During check-in, there was a dog in the office area that belonged to the owners. I love dogs but I could see how someone else would be turned away at this point. This seems to be a place for long term tenants. The room I booked on hotels.com was a single king bed with fridge and microwave. It took a long time to get checked in but I'm unsure why. After I was given my room key, I asked did the room have a fridge and microwave. The front desk attendant said it didn't, then took my key and gave me a room with those amenities. The room itself was ok. The bed was free of critters but the bathroom seemed to have been partially cleaned with powdered cleaner left on the floor. If you are not particular about where you stay or just need a night to rest, I may recommend this place. Other than that I wouldn't! Not to mention there is a night club on the premises in front next to the motel office. It was quite a bit to take in but my overall stay was pleasant. The area itself was near many restaurants and in proximity to everywhere I went.

Stayed 2 nights in May 2019

10/10 Excellent

street

19 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Love the stay

Stayed 10 nights in May 2019

2/10 Terrible

Matt

6 May 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

https://drive.google.com/file/d/1Lge23OUZ15p4S-3lV

https://drive.google.com/file/d/1Lge23OUZ15p4S-3lVjCf4avCnkVEpvhygw/view?usp=drivesdk

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

5 May 2019

Liked: Staff & service, property conditions & facilities

The staff was friendly, but the amenities could have been better. The toilet was running the whole time, no TV guide to the channels. Also did not get clean towels or the bed cleaned the entire time.

Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

4 May 2019

Liked: Cleanliness, staff & service

THE STAFF WAS SO ACCOMADATING WITHOUT ATTITUDE💕 AND MY KING SIZE BED NICE AND HUGE💕

Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

3 May 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Awesome staff, but very bad neighborhood. It could be dangerous to stay somewhere in that area

Stayed 2 nights in Apr 2019

4/10 Poor

Leonard

30 April 2019

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for

Shower did not work properly and the smoke alarm started chirping in the middle of the night

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

15 February 2021

Stayed 2 nights in Feb 2021

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