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"Fantastic hotel in great location. Staff friendly and helpful. Great breakfast, comfortable bed. Perfect- would highly recommend and definitely stay again if visiting Bilbao"

"I'd like to give this a higher review but unfortunately I had a couiple things stolen from me. Luckily they were expendable, including some hair gel and a full bag of walnuts, but it makes me wodner what worse could have happened if I had left my passport of wallet out, or did not bring a padlock with me for my locker. Made me not feel very great. However, the laundry service, staff (shoutout Eliot), free breakfast, and loung area made up for this fault. It is also near El casco viejo, but it requires a good walk up a hill. But grocery storee is nearby which is super appreciated. Bring your own towel because you have to rent one here."

"Good clean hotel typical Ibis good value clean no issues"

"Located near access to major transportation arteries and a short walk to the historic center. "

"Great value on the tram line into the centre reception staff especially William were friendly helpful and a pleasure to deal with a bargain price with lots of authentic Spanish bars and restaurants a few meters away would not hesitate to recommend "

"Location not suitable for main attractions too far away. "

"Very comfortable and well located place."

"Absolutely fabulous location. Couple of minutes walk to the piazza. The underground is less than a minute walk. Lots of bars and food places. The hotel is spotless. Staff are lovely. And that bed. Oh my word, I wanted to take it with me to the next hotel! Most comfortable hotel bed I’ve slept in for a long time. Thoroughly enjoyed our stay. The stairs are not for the faint hearted though! "

"Muy buen desayuno"