6/10 Okay
Sarah E.
13 Jun, 2024
Not quite what we expected
We rented the Auburn home as a weekend getaway to celebrate my best friend's birthday. I contacted the host earlier the week of arrival to see if we could check in a little early to bring in my friend's bags so it would be a surprise. The host was accommodating and allowed us to check in 2 hours early but also informed me that the hot tub was not working and that the house was actually for sale as well. The host did not offer to discount at all due to hot tub being out of service. Upon arrival the house looked beautiful but as we unpacked we noticed many areas that were not clean. There was short black hair all over the floors, bathrooms were not cleaned well, vent had dust hanging down from the grates, garbage and even a vape under the beds, etc. The house was also very empty. We brought food to cook special meals over the weekend and were missing some of the most basic items like a cutting board, collander, sharp knive, tongs, etc. The home is supposed to sleep 8 people and we had only 4, thank goodness because items were so limited like 6 forks total so we had to wash them every meal, 4 towels total so even if the hot tub would have been working we wouldn't have had towels for it, just a very empty home not stocked well at all. We contacted the host and she didn't believe anything I was telling her. She did try to make it better by sending over some of her own personal kitchen items, cookies, and flowers. It was a sweet gesture, but I would definitely not stay here again.
Sarah E.
Stayed 2 nights in May 2024