Upscale eco-certified motel near Auckland Ferry Terminal
City of Sails Motel provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking
Smoke-free premises, tour/ticket assistance, and free newspapers
Luggage storage
Guest reviews give top marks for the helpful staff
Room features
All guestrooms at City of Sails Motel offer comforts such as free WiFi and free newspapers.
Other conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
43-inch Smart TVs with premium channels
Kitchenettes, refrigerators, and microwaves
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Kitchenette
Limited room service
Microwave
Refrigerator
More
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: NZD 30.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
City Sails Motel
City Sails Motel Takapuna
City Sails Takapuna
City of Sails Motel Motel
City of Sails Motel Auckland
City of Sails Motel Motel Auckland
Frequently asked questions
Is City of Sails Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at City of Sails Motel?
Self parking is free at this property.
What time is check-in at City of Sails Motel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.
What time is check-out at City of Sails Motel?
Check-out is at 10 AM.
Where is City of Sails Motel located?
Located in Takapuna, this eco-certified motel is within a 5-minute walk of North Shore Hospital and Smales Farm. Lake Pupuke and Eventfinda Stadium are also within 15 minutes.
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City of Sails Motel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 113 out of 276 reviews
10 - Excellent
113
Rating 8 - Good. 126 out of 276 reviews
8 - Good
126
Rating 6 - Okay. 28 out of 276 reviews
6 - Okay
28
Rating 4 - Poor. 6 out of 276 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 276 reviews
2 - Terrible
3
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10
Nice, tidy and well located. Easy onsite parking.
Paul
Stayed 1 night in Apr 2025
10/10
Great location for our event. Great for hospital location an easy 4 min walk.
Helen
Stayed 1 night in Mar 2025
10/10
The staff were super friendly and nice. Was easy to work out our rooms location. The jetted bath was the highlight of our stay.
Jardyn
Stayed 1 night in Jan 2025
10/10
Easy to access off motorway,staff very helpful,nice quiet unit. Would defimitely stay there again
Margaret
Stayed 2 nights in Nov 2024
8/10
The motel is a bit run down and doesnt look like much from the outside. But the room is large with plwnty of space, balcony, couch, table and chairs, desk and kitchenette. The room walls are very thin and unfortunately we had some very inconsiderate neighbours which let the stay down. The water pressure wasnt great but the toiletries supplied were nice. Walking distance to supermarket and eateries.
Paula
Stayed 2 nights in May 2025
8/10
Nice and handy to Eventfinda stadium
Staff were super friendly and helpful 😄
Lynaire
Stayed 2 nights in Nov 2024
10/10
Friendly, helpful staff and comfortable, affordable rooms. Would stay again.
Katherine
Stayed 1 night in Jun 2023
10/10
Lovely clean and very spacious!!! Will gladly stay again!!!
Johan
Stayed 1 night in May 2024
10/10
Great
Jonathan
Stayed 1 night in Nov 2024
8/10
The motel was a convenient location.
Hine
Stayed 2 nights in Sep 2023
8/10
It was a great place to stay for what we needed in Auckland. Reception was very helpful and accommodating with our late check in. Great service and room was clean. Would stay again.
Nicole
Stayed 1 night in Sep 2023
6/10
This property was conveniently located, clean & the beds were very comfortable. We booked a room upstairs as we wanted the spa bath. The spa bath was huge but unfortunately we could not get the jets to work. We would suggest a set of instructions.
Karen
Stayed 1 night in Nov 2024
8/10
Located near Nort Shore hospital on a busy intersection nice hotel, good customer service, nice sized rooms, great facilities with good shower and comfortable bed. Good value for money and would stay again.
Shane
Stayed 3 nights in Aug 2023
8/10
Good facility close to hospital.
Dave
Stayed 1 night in Aug 2023
6/10
spa bath facilities promoted in advertisement. Bath seems as though it was falling apart. Needed a ladder to get into.
Basin cracked and grout missing from tiles on floor.
Colleen
Stayed 1 night in Dec 2024
10/10
Great motel if visiting the hospital. Everything you need and facilities for cooking. Lovely staff.
Jacqueline
Stayed 1 night in Jun 2023
10/10
Efficient friendly service . Convenient location
Suzie
Stayed 1 night in Jun 2023
8/10
Property was okay, had some permanent or semi permanent residents in dome of the rooms
Jonathon
Stayed 2 nights in Mar 2024
10/10
The office staff were super, patient, helpful, polite and caring.
Gerold
Stayed 1 night in Mar 2024
10/10
I love everything in it 😊
Foketi
Stayed 1 night in Aug 2023
8/10
ok
Zai Long
Stayed 2 nights in Nov 2024
8/10
Room was good, just the over powering room deodorizer, very strong and triggered my adthma, had to opensliding doors for about an hour to air it out.
M C
Stayed 1 night in Nov 2024
8/10
Easy distance to walk to the hospital.
Mitel contained all I needed thank you.
Cherryl
Stayed 1 night in May 2024
8/10
Very spacious accommodation but no lift. Almost all the accommodation is up one or two flights of stairs.
Sonia
Stayed 1 night in Feb 2024
8/10
The occupants of one of the other units was rather raucous