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"Property swimming pool staff is really nice and accommodating. "

"The Hotel is good and it's in prime location we enjoyed our stay the staff was very humble and courteous. We travelled with our kid but he couldn't access the swimming pool due to time restriction of only 1 hour every morning and evening. It was disheartening to see that the hotel management had outsourced their pool for swimming classes and so there was chaos in the pool during the evening timings when our kid wanted to enjoy the swimming. Hope they allow their guests to use the pool during the day and night time when it's free of the chaos of swimming classes."

"It was good overall .. cooperative staff .. had to wait at the reception due to internet issue but the receptionist was multitasking very well reminded me of my residency days . Only issue was tv didn’t work till the time I left . "

"Awesome staff"

"We really enjoyed staying in this hotel. The rooms and facilities were really nice as well as clean. All of the staff were really friendly, lovely and helpful. They were quick to respond to any issue we had. One of which was the fact that the bedrooms didn't have a mirror near to a plug socket. Maybe not used to western women staying. However they quickly found us a mirror for each bedroom. When we seemed to have a problem with the air con late at night, again someone was quick to come and help us. The cleaners used to leave us sculptures made from towels. The porter on realising that one of our rooms had a double bed and the other one had a connecting door, was ahead of us in asking reception to switch the room so that we were in adjoining rooms with twin beds. The restaurant food was very tasty. However the idea of using a QR code to scan a lengthy menu is painful. The list is so long and there is no quick way to jump up or down the list without a lot of scrolling. That really needs re-thinking. Either create a paper menu or improve the website. "

"They should provide a shuttle bus to c liebts wishing to see Dubai mall."

"I got pleasant reception on arrival Staff was very helpful and cordial Breakfast had a lot of variety and very prompt service"

"The staff members starting with the front desk to the dining, housekeeping and the security guards. Every one was kind and delivered exceptional service. "

"Rotten, a lizard in room, 100s of mosquitos in room, property very run down with mould in bath room, sheets not washed, we found somebody pile of hair in bed. Stinks and smells of mould. We checked out and moved to another hotel in 10 minutes. Loud noise outside, like a boom box on head. "