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"Stayed on Tuesday and Wednesday nights. Nicole and TJ at the front desk were both very friendly and helpful and fun. Nicole was extremely knowledgeable about the area attractions and restaurants in Auburn and Skaneateles. Her suggestions were spot on. The breakfasts were amazing and worth adding on to the booking. Thursday a.m. we requested breakfast to go because a snow storm had started and we wanted to get going before it escalated. Brenda and Mindy were excellent both days and got everything packaged including napkins utensils and condiments Thursday am. The suite worked out well for the 3 of us. We did ask for extra towels, which TJ gave us while we were at the front desk. There were 2 sinks which was great but the one outside the bathroom didn't have a wastebasket- requested one but never received it. We had to ask for and and did get soap for that sink as well. Very good shower! Very Low toilet- yikes on first seating! Would stay there again. "

"All staff courteous. Extremely clean. "

"Clean room, helpful staff."

"Staff were very nice"

"The comfiest bed I have ever slept in!"

"Staff were courteous and knowledgeable about things in going on in the area with great suggestions. The rooms was spotless and extremely comfortable."

"Clean, comfortable and excellent customer service"

"Excellent Stay! Our stay at the hotel was truly excellent. Everyone on the staff was incredibly kind and very attentive, especially Ms. Gina, who helped us at all times. We had an issue with our reservation, and she took the time to assist us and even helped us communicate with the company we had booked through. Her professionalism and willingness to help made a huge difference. The breakfast was very good and offered a nice variety. Even though the hotel has a few years, everything was spotless, impeccably clean, and very well maintained."

"Amazing hosts and staff. All knowledgeable and friendly "