Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel is located in Gateway, a neighborhood in Austin, and is in the entertainment district. The area's natural beauty can be seen at Lake Austin and Lake Travis, while Bob Bullock Texas State History Museum and Moody Theater are cultural highlights. Check out an event or a game at Moody Center, and consider making time for Kalahari Indoor Water Park, a top attraction not to be missed.
St. David's North Austin Medical Center - 5 min drive
Getting around
Kramer Station - 4 min drive
Austin Station - 29 min drive
Austin-Bergstrom Intl. Airport (AUS) - 20 min drive
Restaurants
Chick-Fil-A - 4 min walk
Starbucks - 11 min walk
McDonald's - 5 min walk
Starbucks - 5 min walk
The Cheesecake Factory - 18 min walk
About this property
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel
Hotel located in Gateway
A free breakfast buffet, a free manager's reception, and a terrace are just a few of the amenities provided at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
Swimming pool with free cabanas and sun loungers
Free self parking
A free area shuttle, an area shuttle, and an outdoor pool
Express check-out, 2 meeting rooms, and coffee/tea in the lobby
Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Pillowtop mattresses and free cribs/infant beds
Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with premium channels
Separate sitting areas, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Free area shuttle up to 5 miles
Food and drink
Free buffet breakfast available daily
Free reception (select days)
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Outdoor pool
Spa tub
Family friendly
Free area shuttle
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Conveniences
ATM/banking services
Free newspapers in lobby
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
24-hour business center
Computer station
Meeting rooms - 2
Outdoors
BBQ grill(s)
Free pool cabanas
Picnic area
Pool sun loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating (climate-controlled)
Pillow-top mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
42-inch flat-screen TV
Digital channels
Premium channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Microwave
Refrigerator
More
Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Frequently asked questions
Does Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel have a pool?
Yes, this property has an outdoor pool. Pool access starts at 8:00 AM.
Is Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel located?
Located in Gateway, this hotel is 0.6 mi (1 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of Domain Northside and Q2 Stadium. J. J. Pickle Research Campus and Apple Inc. are also within 3 mi (5 km).
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 693 out of 1000 reviews" "
10 - Excellent
693
Rating 8 - Good. 231 out of 1000 reviews" "
8 - Good
231
Rating 6 - Okay. 35 out of 1000 reviews" "
6 - Okay
35
Rating 4 - Poor. 24 out of 1000 reviews" "
4 - Poor
24
Rating 2 - Terrible. 17 out of 1000 reviews" "
2 - Terrible
17
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
David, Laredo
Traveled with family
17 May, 2024
Liked: Cleanliness, staff & service
Excellent service, but the elevator was out of order, staff was offering gratuities from the pantry to compensate.
The Hotel was very clean, the staff was VERY friendly and the complimentary breakfast was on point, the outdoor pool and jacuzzi area was clean but the water needed to be “cleaned” a lot of dead bugs.
There are a lot of shopping places around the area some with walking distance but I do recommend having a car as the hotel is right off the highway. Will definitely stay here again!
the staff here is terrific and the place has a lovely vibe that comes from a team quality among the staff. The lady who does breakfast is brilliant and all hail Eleanor on the front desk. The location, in a big parking lot near Costco leaves something to be desired, though the back looks out onto a a forest, which is nice.
Paul
Stayed 3 nights in Apr 2024
10/10 Excellent
Martha
3 Apr, 2024
Friendly staff - great breakfast- great location quick check in…..