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"Cleanliness "

"Desk folks were efficient and welcoming."

"We loved it. The room was clean. The breakfast was amazing and the customer service was great our favorite hotel."

"I always choose a regal cuz they're nice staff the rooms are clean I've never had a problem with her at this hotel my favorite hotel to go to when I'm in Chicago"

"The front desk staff was very friendly both day and night shifts. The room was spotless. The breakfast was delicious and they kept it stocked. The pool table was an added bonus. Loved that it was located close to the United Center and a really nice variety of restaurants. "

"Staff were smart and knowledge and professional "

"Beautiful hotel, great customer service, very clean room just kverall great experience "

"Great staff. Everyone I interacted with was friendly and helpful. "

"It was a wonderful stay! Staff, cleanliness, and breakfast were all top notch. We would definitely stay again. "