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"Staff was excellent and friendly. "

"The room was spotless and spacious, staff were very friendly. Room was so quiet. You just cannot beat this location in Midtown. Rockefeller, Bryant Park and Times Square subway stations all within a few minutes walk. Basic amenities but it doesn’t matter as so many as places to eat and drink on the doorstep. If you want an excellent affordable room rate in a first class location, Hotel St James is for you. A special mention to the legendary Joey on reception who is so friendly and knowledgeable about the city. Nothing is too much trouble for Joey and he is an asset to this hotel. Thanks for another fantastic stay in NYC!!!!! 😄 the one thing I would mention is that if the AC could be a bit quieter that would be awesome. "

"Left for a late breakfast and the room was made up before we got back. Fastest service I've ever had in a hotel. Loved, loved, loved the shower."

"Room was small but very nice . Helpful staff and great location. Good value "

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"Excellent location and hotel, rooms are small but the service is top tier "

"Nice hotel "

"Cleanliness and service was impeccable. Would definitely recommend coming to stay here in a convenient location."

"Staff very nice place was clean "