Find all hotels by Madame Vacances in Avesnes-sur-Helpe

"Very helpful and friendly staff. We had a late check-in and the staff waited for us until 11pm. The hotel is outside the city and you have to go through a coded gate to get to the hotel parking. Good and secure parking."

"Ce fut un véritable plaisir de demeurer ici pour quelques jours avec notre petit de 3 ans et ses grands-parents. Amplement d'espace pour jouer, des chambres spacieuses et éclairées, et des aires communes magnifiques. L'endroit est encore plus beau en vrai que dans les photos! Un grand merci à Arnaud pour le superbe accueil. Un séjour de rêve."

"Very small coffee portion at breakfast "

"We had a lovely easterhollidsy with our family. 15 people in total. The place is a bit pritimitive but cozy. Jean Luc is Very friendly "

"Hotel was adequate and clean. Room was a large size and comfortable but the jacuzzi did not work."

"The chalet was clean, although small, there was sufficient space for our motorcycle gear and space outside to leave luggage. The area around the lake is good for walking and due to it being end of season, very quiet throughout the day and night. The breakfast service was poor and does not represent good value. The first day there were no bowls for creals and no clean tea mugs. On the second day we were the only two diners. The cleaners were in the room drinking coffee when we arrived so there was not enough coffee left. I asked for more, they gave us a flask, locked the service room and left. They hadn't made more coffee but simply topped up the flask with water so the last bit we had was undrinkable. We then realised they had locked away the breads and croissants, leaving us nothing to eat. I told the office about this and as we had only eaten half a breakfast I asked for a refund of one but this was refused. We had a long ride that day and wanted a good start to the day, not to pay for the cleaners' breakfast. Overall the stay was good and I recommend it to others but advise against having the breakfast. "

"Lovely, clean budget hotel with straight forward 24hr checking in."

"Lovely old building with pleasant grounds but the unit lacked a great deal. Firstly, no air conditioning on a 34 degree day is a huge problem for anyone. We had to ask for a fan and leave windows on ground floor open all night in order to get some kind of sleep. NOT IDEAL for safety. Kitchen facilities were lacking, no chopping/cutting board, no sharp knife to cut anything, no microwave heating bowl, slow oven top, no egg spatula or tongs, no toaster. Basics such as little bottle of oil for cooking & small milk to use coffee machine would have been nice touch. "

"The room for a family of 4 was adequate for a one night stay. Beds were comfortable and cleanliness was fine. Arriving on a Saturday afternoon to find the hotel was closed and we had to let ourselves in. Restaurant was also closed and the area did not have anything close by....we eventually ate at a place that was 6km away. Functional if you just want a rest stop."