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Hôtel du Palais des Papes

Pet-friendly hotel with 4 restaurants connected to the convention center in Avignon

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Hôtel du Palais des Papes offers a dynamic setting in Avignon City Centre with four coffee shops and four restaurants complemented by two bars. Guests connect easily with in-room WiFi and can utilize the practical coworking spaces and meeting rooms throughout their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
The current price is AED 213
AED 247 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Single Room

Basic Single Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Champagne service
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed with Sofa bed

Comfort Room, 1 King Bed with Sofa bed | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Comfort Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Champagne service
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Room

7.4 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Champagne service
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Room

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Champagne service
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Queen Beds and 1 Queen Sofa Bed

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AED 176 total
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About the neighborhood

Map
3 Pl. du Palais, Avignon, Vaucluse, 84000

What's nearby

  • Rue de la Republique - 1 min walk - 0.1 km
  • Place de l'Horloge - 2 min walk - 0.2 km
  • Avignon Cathedral - 2 min walk - 0.2 km
  • Palais des Papes - 3 min walk - 0.3 km
  • Avignon Festival - 9 min walk - 0.8 km

Getting around

  • Avignon Central Station - 12 min walk
  • Avignon (AVN-Caumont) - 24 min drive

Restaurants

  • ‪Café In and Off - ‬1 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Le Cid Café - ‬2 min walk
  • ‪Restaurant La Mirande - ‬3 min walk
  • ‪Le 46 - ‬2 min walk

About this property

Hôtel du Palais des Papes

Hotel located in Avignon City Centre
Consider a stay at Hôtel du Palais des Papes and take advantage of 4 coffee shops/cafes, 2 bars, and a 24-hour business center. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, coffee/tea in the lobby, and coworking spaces
  • Luggage storage, a banquet hall, and concierge services
Room features
All guestrooms at Hôtel du Palais des Papes feature comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Highchairs, children's books, and art supplies
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, a personal chef, and heating

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.5 per person
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Du Palais Des Papes Avignon
Hôtel du Palais des Papes Hotel
Hôtel du Palais des Papes Avignon
Hôtel du Palais des Papes Hotel Avignon

Frequently asked questions

Is Hôtel du Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hôtel du Palais des Papes?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel du Palais des Papes?

Check-out is at 11:00 AM. Late check-out is available for EUR 30.

Where is Hôtel du Palais des Papes located?

Located in Avignon City Centre, this hotel is steps from Rue de la Republique, Avignon City Hall, and Place de l'Horloge. Palais des Papes and Avignon Cathedral are just steps away. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

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Reviews

Hôtel du Palais des Papes Reviews

7.6

Good

8.0

Cleanliness

6.4

Amenities

7.8

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 23 out of 83 reviews
Rating 8 - Good. 36 out of 83 reviews
Rating 6 - Okay. 11 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 8 out of 83 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning historic building in great location. Staff were friendly and helpful and all spoke great English.
Stayed 2 nights in May 2025

8/10 Good

Hartz

Liked: Staff & service
Good location, good value for money
Stayed 2 nights in Jul 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Avignon
Stayed 3 nights in Jul 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Directly sited across the palace, nice view and very central. Parking in the garage next to the hotel possible. Height limit of the car 1.90m sharp.
Stayed 1 night in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Good front desk service. Room #2 were we stayed was good but the floor vibrated very loudly until 11PM Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy co.munications
Stayed 1 night in Oct 2023

8/10 Good

Hans

Liked: Cleanliness, staff & service
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel. Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring. The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model. There is no bar, and no vending machine either. At 22h, everything is closed in Avignon. Everything was clean though, the water in the shower warm and the internet good. All in all, I had a good stay.
Stayed 3 nights in Aug 2024

4/10 Poor

DR CF

Disliked: Staff & service, property conditions & facilities, room comfort

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements. NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases. WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Stayed 1 night in Sep 2023

2/10 Terrible

Antoni

Disliked: Cleanliness, amenities, property conditions & facilities
1. Deficiencias Críticas de Mantenimiento Humedad y Sanidad: Presencia inaceptable de hongos/moho en las paredes (parte baja de las ventanas), señalando problemas serios de humedad estructural. Aislamiento y Seguridad: Ventanas y contraventanas que no cerraban/ajustaban correctamente. El picaporte de la puerta principal estaba estropeado con tornillos sueltos. Funcionalidad del Baño: La ducha es prácticamente inutilizable, ya que el agua se sale del plato, inundando el baño cada vez. Comodidad: El armario proporcionado era insuficientemente pequeño, incapaz de alojar el contenido de una maleta básica. 2. Higiene y Servicio (Por debajo del Estándar) Ropa de Baño: Las toallas eran visiblemente viejas, descosidas y presentaban manchas permanentes, algo inadmisible para un hotel de 3 estrellas. Limpieza y Gestión de Servicios: Se detectó una falta de higiene general. Las toallas no fueron cambiadas durante la estancia y, de hecho, el personal retiró una toalla de mano sin reponerla. 3. Problema de Olores Ventilación Comunal: Debido a que la cocina daba directamente al recibidor central y la escalera, un fuerte y desagradable olor a comida impregnaba las áreas comunes del edificio. Conclusión: Las múltiples deficiencias en higiene, mantenimiento y seguridad (moho, toallas gastadas, puerta defectuosa) no se corresponden con lo que se espera de un hotel de 3 estrellas. La calidad ofrecida está muy por debajo de su clasificación oficial.
Stayed 2 nights in Nov 2025

6/10 Okay

Thomas

Liked: Staff & service
Von Parkhaus sind es nur ein paar Meter zum Hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Francine

Liked: Cleanliness
Disliked: Property conditions & facilities
Il serait souhaitable de moderniser les salles de bain Ascenseur en panne Chambres simples mais propres
Stayed 3 nights in Oct 2025

4/10 Poor

DIDIER

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bruyant le matin tôt à cause des livraisons par camion Petit déjeuner avec un choix très limité
Stayed 2 nights in Sep 2025

8/10 Good

NORMA AURORA

Liked: Staff & service
La propiedad se encuentra bien ubicada pero sus instalaciones son antiguas, ventanas no son insonorizadas por lo que puede molestar el ruido exterior. El elevador no sirve y las pobres chicas de recepción son quienes ayudan a subir el equipaje por escaleras. El desayuno muy limitado y poco fresco para el costo.
Stayed 2 nights in Sep 2025

8/10 Good

Virginia

Liked: Cleanliness
We fell in love with this charming hotel and the lovely staff that worked there! They made every effort to make us comfortable and welcomed. The location is amazing. Yes there were light bulbs out and the air conditioning was broken but we survived it and slept with the windows open, laughing at the early morning noise. The charm of the hotel won us over completely. You do need to know to park at the Palais des Papes parking lot and travel light as you have to drag your luggage across the cobble stones. There is a classic old European elevator. Travel light. The servers at the restaurant downstairs, however, were rude. Everyone else was delightful! I’d go back again!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cette nuitée a été réservée il y a plusieurs mois pour une chambre de luxe confort et entre temps l’administration de l’hôtel a changé, j’ai donc été mise dans une chambre standard. On m’a indiqué que pour une raison de coût ils ont dû réévaluer les types de chambre. J’ai dû argumenter un peu et montrer les photos de ce que j’avais réservé et puisque c’était une seule nuit, ils m’ont gentiment installé dans la chambre choisis à l’origine. Staff très cordiale et avenant. Il y a un restaurant à l’hôtel et est super bien situé au centre de tout.
Stayed 1 night in May 2025

8/10 Good

cecile

Liked: Room comfort

Grande chambre mais mal isolée

Très grande chambre avec un très grand lit et vue sur le Palais des Papes. Magnifique ! Par contre les fenêtres sont en simple vitrage : nous avons eu droit aux gens qui se promènent en ville jusqu'à une heure du matin et aux poubelles à 5 heures : la nuit fut courte. Le petit déjeuner est bien mais pas de plat chaud.
Stayed 1 night in Apr 2025

4/10 Poor

Damien

Disliked: Cleanliness

Très moyen

Chambres vétustes, ménage fait rapidement (il restait encore un emballage de gâteau à côté du lit des précédents occupants).
Stayed 1 night in Mar 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et bien situé face au Palais des Papes.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma ótima estadia!

Adorei a estadia, acomodação ótima, na frente do Palais des Papes, fácil de chegar caminhando da gare Avignon Centre. O staff é excelente, todos muito simpáticos. A acomodação é excelente, cama grande e super confortável, banheiro otimo.Tem bom isolamento acústico do som da rua, mas dentro achei que podia ser melhor, acordei com passos de pessoas no andar de cima e móveis sendo arastados, no meio da madrugada. É um detalhe. Mas eu certamente me hospedarei lá novamente quando um dia voltar a Avignon. Obrigada a todos!
Stayed 1 night in Oct 2024

8/10 Good

Annalies

Liked: Cleanliness, staff & service

Im Herzen von Avignon

Das Hotel ist schon etwas in die Jahre gekommen, doch für eine Übernachtung ist es voll ok. Es ist sehr angenehm direkt im Zentrum ein Zimmer zu haben, das auch noch sehr sauber ist. Nur der Lift funktionierte leider nicht - aber die Dame am Empfang hat uns den Koffer ins Zimmer getragen. Das Frühstück ist jedoch nicht empfehlen - die Tische waren nicht abgeräumt und schmutzig, Brot fehlte .....
Stayed 1 night in Sep 2024

6/10 Okay

xavier

Disliked: Staff & service, property conditions & facilities
Tout d'abord 30mn d attente,la chambre n etant pas prête.. Le positif : la belle chambre spacieuse..un charme ancien..belle salle de bain..un bon grand lit..manque peut-être un plateau d acceuil ( genre the/ cafe) pour forcer la vente au bar ??? Pas de verre ...? Consomation payante au bar?, pas de verre dans la salle de bain??? ..la désolation du service petit déjeuner : En arrivant 1 croissant 2 morceaux de pain..tres peu de choix..nous avons du réclamé, mais nous n avons pas eu satisfaction Par contre d autres clients 15mn apres oui?, différence ?? Personnel peu avenant..nous avons voulu reprendre une "petite " tasse de cafe..plus de cafe!!! Encore réclamer. Un depart tout juste poli..pas d excuse Prise en charge amoindriie car nous avons eu une réduction sur booking?? Photos du " buffet" a 8h30 ""' un peu maigre Dommage
Stayed 1 night in Sep 2024

2/10 Terrible

Thierry

Disliked: Cleanliness, staff & service, property conditions & facilities

Je suis déçu en général…

Accueil déplorable à la limite paroles inacceptable. Par contre le départ plus agréable par une jeune femme… Je ne conseille pas cette établissement .
Stayed 1 night in Jul 2024