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Mercure Avignon TGV Hotel et Spa

4.0 star property
Discover a charming eco-certified retreat at Mercure Avignon Gare TGV. Enjoy local flavors at LES GUSTAVES and relax in the peaceful garden.

Choose dates to view prices

Mercure Avignon Gare TGV offers an eco-certified retreat near the lively Avignon Festival. Guests can enjoy the peaceful garden setting or sip coffee at the on-site café. The property features restorative spa treatments and convenient dining at LES GUSTAVES restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 515
AED 590 total
includes taxes & fees
30 May - 31 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 15 to October 15
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Mercure Avignon TGV Hotel et Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Mercure Avignon TGV Hotel et Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon TGV Hotel et Spa on 30 May 2026 start from AED 515, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Avignon TGV Hotel et Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Avignon TGV Hotel et Spa?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon TGV Hotel et Spa?

Check-out is at noon.

Where is Mercure Avignon TGV Hotel et Spa located?

This family-friendly Avignon hotel is located in Quartier Ouest, within 3 mi (5 km) of Collection Lambert, Avignon Festival, and Pont Saint-Bénézet. Place de l'Horloge and Musée du Petit Palais are also within 3 mi (5 km). Avignon TGV Station is 11 minutes by foot and Avignon (XZN-Avignon TGV Train Station) is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 327 out of 791 reviews
Rating 8 - Good. 305 out of 791 reviews
Rating 6 - Okay. 112 out of 791 reviews
Rating 4 - Poor. 32 out of 791 reviews
Rating 2 - Terrible. 15 out of 791 reviews

Reviews

Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities
The service level of the staff was exceptional. Food was very tasty. Beautiful property. Rooms were quiet and even though my room was across from the elevator did not hear any noise. Bed and pillows were very comfortable. They only had a washing gel, unlike most hotels that have a variety of products. Disappointed that the outdoor pool was not open until noon on the day of check out. When I had asked at check in they confirmed it was closed with no date given to reopen. I would have appreciated a communication about it opening. Did not use the spa services.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to railway station. Friendly staff with good english.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay here again

Clean room with friendly people.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Avignon Gare TGV. Staff was very helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
We slept well, comfortable beds, quiet, and dark. Restaurant was good.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, clean and safe, only convenient for Avignon TGV, nothing nearby, no restaurants, shops, sites or entertainment nearby. Suggest hotel offers a shuttle service between hotel and Avignon TGV.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An overnight stay was great.

Clean and tidy and new hotel close to TGV. breakfast looked good bu at 19 Euro rather high. Easy to drive to.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night because of proximity to TGV. Hotel is modern, very clean, staff is attentive and polite. Highly recommend if you need to be close to the train station.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Fine place to stay if you are taking the TGV the next day and want to be within walking distance of the station
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JUNG MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Great, convenient and solid service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

YuChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel has a parking lot, is very close to the TGV station, and the bed in the room was very comfortable. The front desk were always friendly and welcoming. It was excellent value for the price!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean and updated. Especially loved the number of outlet’s available which may be minor but is a problem when you only have a few and not able to charge phone at bedside
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanrastic service from the reception. Thank you for your kindness and quick help!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really helpful staff. Bike friendly. Thanks so very much!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful particularly the manager who resolved an issue regarding my booking via Expedia staff asking fir his help.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nesrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to the Avignon TGV train station.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness
Modern and elegant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend enjoy staff and a lovely hotel to stay in. Great easy parking so would definitely recommend this hotel when visiting Avignon when driving.
Stayed 1 night in Sep 2025