Hotel des Masques

Property class: 3

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Reviews

6.0 out of 10
Located close to Bisses Museum, Hotel des Masques provides a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site local cuisine fine-dining restaurant, Hotel des Masques, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

View all photos for Basic Double or Twin Room, Mountain View

Room

Basic Double or Twin Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Room

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Ayent, Hotel des Masques is near the airport and near a train station. Travelers looking for local activities can try Golf Club Crans-sur-Sierre and Leukerbad-Therme, while those looking to experience a bit of culture can stop by Bisses Museum. Scex Rouge is another place to visit that comes recommended. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowshoeing. Visit our Anzère travel guide
Map
Place du Village str 7, Ayent, 1972

What's nearby

  • Télécabine Pas de Maimbré
    1 min walk - 0.0 km
  • Pas de Maimbre
    1 min walk - 0.0 km
  • Anzère Spa & Wellness SA
    2 min walk - 0.2 km
  • Bisse de Sion Trail
    8 min walk - 0.7 km
  • Bisse Ayent Trail
    14 min walk - 1.2 km

Getting around

  • Saint-Léonard Station
    19 min drive
  • Sion (SIR)
    29 min drive

Restaurants

  • Restaurant du lac
    4 min drive
  • L'entrepot
    9 min drive
  • L'atelier Des Gourmets
    8 min drive
  • Hôtel de L'Etrier
    19 min drive
  • Cave Du Lac La Terrasse
    19 min drive

About this property

Hotel des Masques

  • Hotel near Bisses Museum
  • Located close to Golf Club Crans-sur-Sierre, Hotel des Masques provides a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site local cuisine fine-dining restaurant, Hotel des Masques, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Luggage storage, a front-desk safe, and concierge services
    • Tour/ticket assistance, snow sports gear, and barbecue grills
  • Room features
  • All guestrooms are individually furnished, and have comforts such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Shower/tub combinations, hair dryers, and toilet paper
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel des Masques
  • La Cheminée

Things to do

  • Gym
  • Ski passes
  • Ski storage
  • Snow sports gear

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 1 and November 30.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CHF 15 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel des Masques pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel des Masques?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel des Masques?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel des Masques located?

Situated near the airport, this hotel is 2.4 mi (3.9 km) from Bisses Museum and 10.9 mi (17.5 km) from Golf Club Crans-sur-Sierre. Leukerbad-Therme is 24.7 mi (39.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel des Masques Reviews

6.0

8.0

Cleanliness

6.8

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A éviter si vous souhaitez trouver le sommeil. Les basses de la discothèque qui se trouve au sous-sol ne manqueront pas de vous réveiller en sursaut au milieu de la nuit. De tout ma vie je n’ai jamais connu une telle situation, les murs vibraient tellement les basses sont puissantes. Ceci sans oublier que vous entendrez vos voisins tellement les murs sont biens isolés. Le tout explique que le règlement des taxes de séjour et du repas du soir ce font le jour même et non le lendemain matin … nous aurions en effet refusé de payer la note.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upeat maisemat.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport/qualité prix. Personnel d'une grande serviabilité.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Notre séjour était bien en general, l'hotel offre d'un ski room et un bagage room pour faciliter, l'installation de l'hotel est relativement ancienne, il n'avais pas beaucoup de bruit au tour on a pu bien dormir, le lit n'est pas très confortable, le petit déjeuner était simple mais bien avec des fruits, du pain, l'oeuf etc. On était hésitante entre des masques et lo zodiaque mais nous sommes satisfait avec notre séjour.
Stayed 3 nights in Jan 2021
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

A não repetir

Limpeza no restaurante deixa muito a desejar, sobretudo nesta época do COVID. O restaurante anuncia vários pratos na carta que na verdade não estavam disponíveis. Ao pequeno-almoço serviram pão extremamente duro em que nem a faca o abria e dificilmente o conseguia espetar... Os empregados não nos mostraram um único sorriso durante toda a nossa estadia.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Bra läge

Personalen är mycket trevlig och hjälpsam. Läget är mycket bra för skidåkare. Hotellet har en bra och lättillgänglig parkering.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good location and service. Dated room.

Great service and great location. Room is a bit dated as are most in the resort.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Sauberkeit top. Frühstück event. eine zweite Frischbrotsorte (nur Baguette vorhanden). Die Speisekarten photos sind nicht sehr einladend und erinnern an einen Massensnack. Eine einfache Menukarte wie in den anderen Restaurants hätte sicher mehr Erfolg! Preis und Qualität des Hotels sind ok.
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022
Verified review

10/10 Excellent

Stayed 1 night in Feb 2022
Verified review

2/10 Terrible

Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Staff & service
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Stayed 2 nights in Dec 2019