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"This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking. This was not quite the case and we are still waiting to hear from Premier Inn. Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...

"Stunning hotel, lovely food and very reasonably priced. Will definitely stay again."

"Excellent spot and food. Very helpful!"

"Didnt like that there was no shampoo nor conditioner but everything else was absolutely fine"

"Great hotel with lovely bar and restaurant. Thermal spa was nice but steam room not open."

"Awesome stay, staff were lovely and the food and coffee was excellent. Only observation is that people were a bit inconsiderate with how they parked their vehicles "

"Our whole stay was a pleasure made good by first class staff, beautiful building, excellent meal choices and freshly prepared to order. I would highly recommend this hotel."

"Quiet comfortable place. Breakfast was excellent 👌"