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"The place was perfect clean and the the staff very kind "

"Food and service was great "

"The room was very clean, but smelled a bit of mildew, and the previous guest had smoked. "

"Great location, service and value for money. The staff were very helpful and assisted us in calling taxi and answering all the questions we had about Cuenca. Highly recommended"

"This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure. "

"Habitación muy limpia, ubicación céntrica cerca de todo."

"Was great! Staff really nice and helpfull!"

"The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team. "

"The staff was great in answering questions. Very patient when I asked about arranging a taxi for an excursion for the entire day. Set me up with a cab driver that they do business with on a regular basis and I received a discounted rate. "