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Casa Chukum Bacalar

2.5 star property
Lakefront Bacalar hotel in Mario Villanueva Madrid with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Casa Chukum Bacalar

Aerial view
Outdoor pool
Front of property
Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar
Lobby sitting area
Reviews
10

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Avenida 3, Esquina con 28, Bacalar, QROO, 77930
  • Popular LocationLaguna Bacalar Ecological Park2 min walk
  • Popular LocationFort of San Felipe5 min walk
  • Popular LocationMunicipal Spa of Bacalar14 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out...
Gabriela
May 18, 2024

Room options

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 24 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking, Garden View

Premium Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 Queen Bed, Non Smoking, Garden View

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 24 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Garden View

10/10 Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Bacalar

Located on a lake, Casa Chukum Bacalar is in Mario Villanueva Madrid, a neighborhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Don't miss out on a visit to Manatee Sanctuary.
Visit our Bacalar travel guideOpens in a new window

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk
  • Fort of San Felipe - 5 min walk
  • Municipal Spa of Bacalar - 14 min walk
  • Cenote Negro - 4 min drive
  • Cenote Cocalitos - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • La Playita - 3 min walk
  • El Manati Bacalar - 7 min walk
  • Savora Bakhalal - 7 min walk
  • Mango y Chile - 5 min walk
  • I Scream Bar - 7 min walk

About this property

Casa Chukum Bacalar

Hotel near Fort of San Felipe
Close to Laguna Bacalar Ecological Park, Casa Chukum Bacalar provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and concierge services
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: MXN 150 for adults and MXN 100 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 100 for children
  • Rollaway bed fee: MXN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum
Casa Chukum Bacalar Hotel
Casa Chukum Bacalar Bacalar
Casa Chukum Bacalar Hotel Bacalar

Frequently asked questions

Does Casa Chukum Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Casa Chukum Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Chukum Bacalar?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Chukum Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Chukum Bacalar?

Check-out is at noon.

Where is Casa Chukum Bacalar located?

Located in Mario Villanueva Madrid, this hotel is 0.3 mi (0.4 km) from Fort of San Felipe.

Casa Chukum Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 70 out of 76 reviews" "
Rating 8 - Good. 6 out of 76 reviews" "
Rating 6 - Okay. 0 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding reception and staff. We had a safe, relaxing and comfortable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3
Stayed 4 nights in May 2024

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
Stayed 6 nights in May 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .
Stayed 6 nights in Apr 2024

10/10 Excellent

Miguel

Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Bacalar.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

Wilfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.
Stayed 1 night in Mar 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Casa Chukum
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Stayed 2 nights in Feb 2023

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful visit to Bacalar
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
Stayed 1 night in Mar 2023