Located in Bacalar, Cristalino Lagoon Front Hotel Restaurant & SPA is in a regional park and on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Restaurants
Mr. Taco - 5 min drive
Los Aluxes - 4 min walk
Chacá - 18 min walk
Enamora Bacalar - 5 min drive
Chiltepin Marisquillos - 9 min walk
About this property
Cristalino Lagoon Front Hotel Restaurant & SPA
Upscale hotel by the lake
Consider a stay at Cristalino Lagoon Front Hotel Restaurant & SPA and take advantage of a terrace, a garden, and a bar. Treat yourself to a massage at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a steam room and a restaurant.
Other perks include:
2 outdoor pools
Free self parking
Continental breakfast (surcharge), a reception hall, and smoke-free premises
1 meeting room, a nature reserve, and a 24-hour front desk
Room features
All guestrooms at Cristalino Lagoon Front Hotel Restaurant & SPA have perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
32-inch Smart TVs with satellite channels
Coffee/tea makers and housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 10.00-50.00 per person
1 restaurant
1 bar
Things to do
2 outdoor pools
Full-service spa
Private picnics
Steam room
Conveniences
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)
Multilingual staff
Business services
Meeting room
Outdoors
Garden
Nature reserve
Terrace
Spa
Massages
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Front entrance ramp
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
More
Couples dining
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Premium bedding
Tempur-Pedic bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
32-inch Smart TV
Satellite channels
Food and drink
Champagne service
Coffee/tea maker
Espresso maker
Minibar
More
Laptop-compatible safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 10.00 to 50.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Property is also known as
Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar
Frequently asked questions
Does Cristalino Lagoon Front Hotel Restaurant & SPA have a pool?
Yes, this property has 2 outdoor pools.
Is Cristalino Lagoon Front Hotel Restaurant & SPA pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cristalino Lagoon Front Hotel Restaurant & SPA?
Self parking is free at this property.
What time is check-in at Cristalino Lagoon Front Hotel Restaurant & SPA?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Cristalino Lagoon Front Hotel Restaurant & SPA?
Check-out is at noon.
Where is Cristalino Lagoon Front Hotel Restaurant & SPA located?
Situated on the waterfront, this spa hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Negro are also within 1 mi (2 km).
Cristalino Lagoon Front Hotel Restaurant & SPA Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excelente vista y ubicación en la laguna, tranquilo y sin ruidos. Los alimentos del restaurante de buena calidad y linda vista a la laguna.
Muy recomendable.
Un hotel prácticamente nuevo doc 2023. Excelente servicio, atención del personal excepcional. La recepción muy bien. Cortesías en la habitación. Sin duda muy recomendable.