If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Smooth flooring in public areas
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV with digital channels
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Property is also known as
Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar
Frequently asked questions
Is Hotel América pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel América?
Self parking is free at this property.
What time is check-in at Hotel América?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel América?
Check-out is at noon.
Where is Hotel América located?
Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.
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Hotel América Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 212 reviews
10 - Excellent
45
Rating 8 - Good. 89 out of 212 reviews
8 - Good
89
Rating 6 - Okay. 49 out of 212 reviews
6 - Okay
49
Rating 4 - Poor. 17 out of 212 reviews
4 - Poor
17
Rating 2 - Terrible. 12 out of 212 reviews
2 - Terrible
12
7.8/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
loksayath
Stayed 1 night in Feb 2024
10/10
Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend
Eva
Stayed 2 nights in Jan 2024
8/10
Precios accesibles y buena ubicación.
No funcionaba el WIFI, poca presión en la regadera.
Roberto
Stayed 4 nights in Jul 2024
8/10
Shaun
Stayed 3 nights in Jun 2024
2/10
Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure
Anne
Stayed 1 night in Apr 2024
8/10
Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo.
Nallely
Stayed 1 night in Apr 2024
10/10
El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro,
Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia.
Lo recomiendo ampliamente. Si volvería a hospedarme con ellos.
Cecy
Stayed 5 nights in Mar 2024
8/10
Saritza
Stayed 1 night in Mar 2024
8/10
En si el lugar está bien.
La limpieza es muy buena y la laguna está súper cerca.
Hay muchas tiendas y restaurantes a los culés llegas caminando
Naomi seren
Stayed 6 nights in Mar 2024
8/10
En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila.
Leonel
Stayed 2 nights in Mar 2024
8/10
Pierre
Stayed 2 nights in Mar 2024
8/10
Pierre
Stayed 2 nights in Mar 2024
10/10
Pierre
Stayed 2 nights in Mar 2024
4/10
Janna
Stayed 3 nights in Mar 2024
10/10
Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas
Aleyda
Stayed 2 nights in Feb 2024
8/10
Gift
Stayed 7 nights in Feb 2024
10/10
Todo bien
Gerardo
Stayed 3 nights in Feb 2024
10/10
Casandra
Stayed 1 night in Feb 2024
10/10
Excelente recomendado
Edgar fabian
Stayed 2 nights in Jan 2024
10/10
Bien para descansar una noche
Ivonne
Stayed 1 night in Jan 2024
8/10
Lance
Stayed 1 night in Jan 2024
2/10
Belen
Stayed 1 night in Jan 2024
8/10
dennis
Stayed 2 nights in Jan 2024
8/10
El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba