Hotel Koox Jool Bacalar is located in Mario Villanueva Madrid, a neighborhood in Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive
Restaurants
La Playita - 5 min walk
El Manati Bacalar - 8 min walk
Savora Bakhalal - 8 min walk
Mango y Chile - 6 min walk
I Scream Bar - 8 min walk
About this property
Hotel Koox Jool Bacalar
Hotel located in Mario Villanueva Madrid
Close to Laguna Bacalar Ecological Park, Hotel Koox Jool Bacalar provides free continental breakfast, a terrace, and a garden. Treat yourself to a deep-tissue massage or other spa services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
Tour/ticket assistance, concierge services, and luggage storage
Room features
All guestrooms at Hotel Koox Jool Bacalar offer comforts such as air conditioning, in addition to amenities like free WiFi.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 7:00 AM–11:00 AM
1 restaurant
1 bar
Things to do
Spa services
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Spa
Massage - deep-tissue
Massage - sports
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar
Frequently asked questions
Is Hotel Koox Jool Bacalar pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking at Hotel Koox Jool Bacalar?
This hotel doesn't offer parking.
What time is check-in at Hotel Koox Jool Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Hotel Koox Jool Bacalar?
Check-out is at noon.
Where is Hotel Koox Jool Bacalar located?
Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.
Hotel Koox Jool Bacalar Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Staff are great and friendly.
We felt comfortable, safety.
Thomas Hernandez
Stayed 2 nights in Dec 2023
6/10 Okay
Jose
25 Oct, 2023
Liked: Cleanliness, room comfort
Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Everything was so perfect.
Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.