Search Guest Houses in Backwell

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"Clean room, friendly staff and perfect location. "

"Clean and quiet"

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Place was dirty and old "

"Beautiful modern hotel. "

"Nice deluxe room, good breakfast options, parking was safe, great location of the hotel and liked the staff's efforts to make Easter weekend feel special."