Find Hotel with a Concierge in Bacolod

"Room was okay. Looking kind of old. Not the room we requested but it was a late reservation so it was understandable. Staff was nice."

"Very nice and quit"

"Check-in was very quick and easy. The staff is always very professional and personable. Our room was freshly remodeled and had a brand new A/C unit. Very enjoyable stay."

"Good "

"Love this place.. rooms in chalet can use renovation. Water leaks on the floor due to poor placement of air conditioner, fridge is really old and non functional. Staff are fantastic always are helpful and one of the reason I am generous to them. We received top-notch customer service from the staff. Staff went above and beyond in delivering excellent customer service. We were impressed by the outstanding customer service offered by them whether you are in the lobby, buffet/ breakfast place, spa and pool!! Clint, Maricel (massage therapist), Jonell (pool gentleman) were fantastic kudos to them!! Thank you all. Ps they didn’t charge me for stained towel due to my dyed hair!!! Thank you! Will come back and can work around older rooms. "