Skip to main content

PARKHOTEL Helene

3.5 star property
Guests enjoy al fresco lunches and rejuvenating massages at this urban retreat, with bicycles available for exploring the surrounding attractions

Choose dates to view prices

PARKHOTEL Helene sits in the city center, offering a convenient base for travelers. Visitors start their day with a breakfast buffet, relax in the sauna or schedule a massage, and sample international dishes at Alberts Parkrestaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

About this property

PARKHOTEL Helene

  • Hotel in the city center, remodeled in 2016
  • You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at PARKHOTEL Helene. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a facial, or a manicure/pedicure. The on-site international cuisine restaurant, Alberts Parkrestaurant, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
  • Other perks include:
    • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and free newspapers
    • Meeting rooms, a front-desk safe, and smoke-free premises
  • Room features
  • All guestrooms at PARKHOTEL Helene have perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Front of property
Hotel Carolaruh
Bad Elster
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
8.8 out of 10, Excellent, 21 reviews
The price is AED 274
AED 312 total
includes taxes & fees
3 Jun - 4 Jun
Hotel Carolaruh
Compare similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 7 per night (in/out privileges)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is PARKHOTEL Helene pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 7 per night.

What time is check-in at PARKHOTEL Helene?

Check-in start time: 2 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at PARKHOTEL Helene?

Check-out is at 10 AM.

Does PARKHOTEL Helene provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is PARKHOTEL Helene located?

Located in the heart of Bad Elster, this hotel is steps from Ore Mountains-Vogtland Nature Park and Albert Park. King Albert Theater and Spa Gardens are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 10 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit Stil und Charme, sehr freundlichem Personal und gutem Restaurant.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wenig älteres Mobiliar, aber schöne Details. Sehr zentral, ruhig und sauber.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Helgard

Liked: Staff & service, amenities, property conditions & facilities
Personal sehr zuvorkommend. Lage gleich am Park, und Bäder sind zu Fuss erreichbar. Wunderbar ruhig. Im-Haus Restaurant ist vorzüglich. Würde wieder hier buchen.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Erwartungen haben sich in vollem Maße erfüllt. Es war eine gute Zeit. Wir hoffen wieder kommen zu können. Ilona und Andreas
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Lidia

Disliked: Property conditions & facilities, room comfort
Skąpe śniadania poniżej ogólnie przyjętych standardów, w tym czarne banany na talerzu oraz czarne jajka gotowane niewiadomo kiedy. Tylko w niedzielę śniadanie odpowiadało standardowi
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in Bad Elster in guter Lage

Gutes Hotel in schöner Parklage von Bad Elster mit kurzen Wegen zur Therme, zum Theater und zum Zentrum.
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

problemlos gut

alles wie laut Beschreibung und Bewertung erwartet- gut, Zimmer mit allem, was für Kurzurlaub gebraucht wird, Parkplatz sollte besser vorher reserviert werden, ansonsten muß auf ausreichend vorhandenen Parkplätzen an öffentlicher Straße vorlieb genommen werden, Frühstück und Restaurant ohne Tadel, gerne wieder
Verified

10/10 Excellent

FILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE FRIENDLY HOTEL WITH ATMOSPHERE AND WARMTH

A SHORT (4 DAY) STAY OUT OF SEASON. ARRIVED LATE BUT GREETED WITH ENTHUSIASM AND CARE. LOVELY ROOM WITH ALL NECESSARY FACILITIES. GOOD FOOD SERVED WITH LOVE. GENUINE CONCERN FOR OUR COMFORT AND EASE. DESPATCHED WITH LOVINGLY PREPARED PACKED BREAKFAST ON LAST DAY. WE SHALL STAY THERE AGAIN.
Verified

8/10 Good

MN

Liked: Cleanliness, staff & service, room comfort

Geschäftsreise, aber alles super

Kann zum Wellnessangebot nichts sagen. Habe sehr spät eingecheckt. Personal und Chef sehr freundlich, trotz geschlossener Küche gabs noch ein Vesper. Zimmer zweckmässig eingerichtet, aber schon etwas in die Jahre gekommen. Ziemlich enge Dusche. Ruhig gelegen, Nacht sehr ruhig.Frühstück soweit OK. Alles in Ordnung, sofern ich nochmal in die Ecke muss, werd ich wiederkommen.
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Kerstin

Stayed 2 nights in Oct 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Margareta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities