Take advantage of a terrace, a coffee shop/cafe, and a playground at Residence AlpenHeart. With amenities like downhill skiing and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Guests can also expect to find an arcade/game room, a fireplace in the lobby and a gym.
View all photos for Double Room, Balcony, Hill View
Double Room, Balcony, Hill View
Hill view
24 sq m
Sleeps 3
1 Double Bed
View all photos for Triple Room, Balcony, Mountainside
Triple Room, Balcony, Mountainside
30 sq m
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Family Room
Family Room
30 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Deluxe Apartment
Deluxe Apartment
122 sq m
3 bedrooms
Sleeps 6
3 Double Beds
Single Room
15 sq m
Sleeps 1
1 Twin Bed
View all photos for Basic Double Room
Basic Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
20 sq m
Sleeps 2
1 Queen Bed
About the neighborhood
Located in Bad Gastein, Residence AlpenHeart is in the mountains. The area's natural beauty can be seen at Hohe Tauern National Park and Bad Gastein Waterfall, while Gasteiner Museum and Mining Machinery Museum are cultural highlights. Traveling with kids? Consider Molltaler Gletscher and Wasserspielepark Fallbach. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Bad Gastein travel guide
Böcksteiner Bundestrasse 20, Bad Gastein, 5640
What's nearby
Bad Gastein Waterfall
13 min walk - 1.1 km
Stubnerkogelbahn 1
8 min walk - 0.7 km
Felsentherme Spa
9 min walk - 0.8 km
Stubnerkogel Cable Car
9 min walk - 0.8 km
Gastein Vapor Bath
17 min walk - 1.5 km
Getting around
Bad Gastein Station
11 min walk
W.A. Mozart Airport (SZG)
80 min drive
Restaurants
Untere Aspenalm
10 min drive
The Blonde Beans
13 min walk
Jägerhäusl
16 min walk
Stubnerkogel Panorama Restaurant
Hapimag Kaiserhof Hotel Bad Gastein
7 min drive
About this property
Residence AlpenHeart
Family-friendly hotel in the mountains
You can look forward to a terrace, a coffee shop/cafe, and a playground at Residence AlpenHeart. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing and ski storage. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. An arcade/game room, a fireplace in the lobby, and a gym are available to all guests.
Other perks include:
Free self parking
An area shuttle, express check-out, and express check-in
Concierge services, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Residence AlpenHeart offer amenities such as safes.
More conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: EUR 4.00 per person, per night
A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.1 for the first bedroom per night, and increases by EUR 1.1 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Frequently asked questions
Is Residence AlpenHeart pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Residence AlpenHeart?
As of 19 August 2026, prices found for a 1-night stay for 2 adults at Residence AlpenHeart on 1 September 2026 start from AED 308, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Residence AlpenHeart?
Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.
What time is check-out at Residence AlpenHeart?
Check-out is at 10:30 AM.
Where is Residence AlpenHeart located?
Located near the slopes, this Bad Gastein hotel is in the mountains and within a 15-minute walk of Gastein Ski Resort, Stubnerkogel Cable Car, and Stubnerkogelbahn 1. Bad Gastein Waterfall and Felsentherme Spa are also within 15 minutes. Bad Gastein Station is 11 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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