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"The hotel and staff were very nice. The complimentary coffee in the lobby was a pleasant surprise. Our room was very comfortable however the garbage had not been emptied from the previous guests stay and the coffee/tea not refilled. I had to ask three times over six hours before someone came to empty them and refill the coffee. The shuttle service to the airport was excellent."

"Beautiful space, lovely people. The bed was hard and uncomfortable, and I had a hard time regulating the room temperature (too cold or too hot). But otherwise very happy, great location."

"It was a very relaxing and pleasant stay"

"Clean, convenient, lovely "

"Wow what a beautiful hotel! Rio Perdido offers quiet luxury in a very natural environment. The staff were fantastic- nothing was too much trouble and they were so friendly and kind. We stayed n an eat bungalow which was perfect for a couple or family of 3- huge bed, couch to chill on, lots of storage, good size bathroom and cute deck with hammocks where we sat and watched the monkeys playing in the trees. The food was delicious with lots of choices for all meals and daily specials. The setting of the hotel is spectacular- set in the forest with lots of areas for hiking and animal spotting. The highlight was the thermal river- I’ve never experienced anything like it- 3 natural thermal pools in the river where the water is fed from the nearby volcano- the hottest pool was like a hot bath! The swimming pools in the hotel are also fed from the river and therefore warm- great for relaxing but a bit small and warm for actual swimming. The hotel offers lots of activities- we did the river tubing which was great fun, and the complimentary hike and yoga( in the beautiful yoga studio in the forest). It’s quite pricey ( converting from GBP) but worth it for a few days of real relaxation in a unique location. "

"This is a great place to experience the nature around Rincon volcano. Easy access to the national park as well as multiple hiking trail associated with the property. "

"Very nice peoperty. My mountain view cabin was amazing! No view of mountain but there's a great view 2 mins walk away at the Miraflores Restaurant. Rough road getting in. Hotel arranged a taxi for us to the airport in Liberia, $100 US cash. The road conditions are an issue. I personally wouldn't drive my own vehicle on this path. Hotel should get this paved. It’s not an issue that it's gravel per se, the issue is more like how uneven it is and the hilly parts have pot holes that were reminiscent of my atv jungle tour. Included breakfast buffet - but had limited options and food wasn't hot. 4/10 both days. My son opted for cereal and he's not a cereal kid. Fruit was fresh and delicious. If ordering a coffee at one of the restaurants, ask for milk separately. I like a little milk (still mid brown colour but staff adds too much and makes it a light beige. No longer tastes like coffee). Miraflores restaurant used a sad, old pineapple slice for my Pina Colado. Had a perfect one at Jaguar Restaurant (next to reception). Pool is nice but no changeroom/washroom. Closest is at hotel reception. Can easily renovate one of the rooms that's right by the pool. Bar menu at pool is limited and again, without a washroom I wasn't keen to order more than one drink. And only ordered 1 total. Change this "one thing" and sales will increase dramatically"

"El desayuno estaba incluido, pero cocinero que es de muy mala calidad. Cantidad pero comida grasosa sin sabor, sin atención y sin amor."

"Close to airport. Poor communication on how to access the property. I reserved a two bedroom unit as I did not want to share a bedroom with my elderly parents who get up to use the bathroom all night long. When we arrived, there were two beds in the main bedroom and a second bedroom with absolutely nothing in it. While we could have moved the smaller bed to the second bedroom, it didn't have any AC and was blistering hot. I messaged asking for a new room or some kind of help and received no response. Why would I have booked a two room unit if I wanted to share a room? I ended up sleeping in the vestibule between the two bedrooms. While the main bedroom did have AC, it was an ancient mini split that barely cooled the room."