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"Great staff"

"Delicious breakfast and helpful front desk staff and driver to and from train station "

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"Absolutely amazing, spa is a great addition. Balcony view with mountains, has to be one of the best hotels I have stayed in. Staff are very friendly and helpful. Thank you so much! :)"

"Great place to stay, clean, comfortable, and very helpful staff."

"We had a wonderful experience at the hotel. It’s conveniently located to the rail station and also had shuttle service if needed. The room was spacious and we had a great view. They had a nice afternoon coffee/tea time and a breakfast. Conveniently located to the dining and shopping area. I would recommend this hotel to friends and family. "

"The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay."

"Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment."

"Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!"