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Emerald Hotel

3.0 star property
Business travelers find the perfect balance at the sauna and steam room, where moments of serenity complement productive stays

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The Emerald Hotel combines luxury with relaxation. Guests enjoy a breakfast buffet and in-room WiFi. After work, unwind in the sauna, rejuvenate with massage services, and relax in the indoor pool and Turkish bath/hammam.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About this property

Emerald Hotel

  • Hotel near Baku City Circuit
  • Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Emerald Hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. In addition to a steam room and a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
    • A reception hall, local meal delivery service, and free newspapers
    • An elevator, a 24-hour front desk, and 1 meeting room
  • Room features
  • All 71 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • Plasma TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 15 per vehicle (one way)
  • Rollaway bed fee: AZN 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Frequently asked questions

Does Emerald Hotel have a pool?

Yes, this property has an indoor pool.

Is Emerald Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Emerald Hotel?

Check-out is at noon.

Does Emerald Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 15 per vehicle applies.

Where is Emerald Hotel located?

Situated in Baku, this hotel is within 3 mi (5 km) of Gobustan Rock Art, Baku Olympic Stadium, and Bliss Land. Metro Park and Haydar Aliyev Cultural Center are also within 6 mi (10 km). Koroğlu Station is 17 minutes by foot.

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Reviews

Reviews

6.0

6.8

Cleanliness

4.8

Location

6.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

Reviews

Verified

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Sparse, old, shower temperature impossible to control, no hangers in closet, door lock flimsy and had previous damage, bugs in bathroom. Staff were friendly but that's about the only positive thing I can say.
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Zahrah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. We arrived way before the check-in (3:00am) so we paid cash for the extra night. The rooms were horrible. Mold all over the sink. Water leaking by the toilet. Black stains on the sofa. Cigarette burns on the headboard. We were 3 in one of the rooms (we had 2 separate rooms) no blanket for the extra rollaway bed. Morning, no breakfast. Restaurant sent us to the FD, front desk back to the restaurant. The supposed breakfast area was empty. At the end, someone prepared us a small plate with some cold meats & cheese. We checked out even though we had the next night paid through Expedia. Contacted Expedia but they couldn’t get a hold of the manager. They didn’t refund us. I sent Expedia the photos. Terrible experience.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok kotu
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forferdelig!

Et forferdelig hotell med døde og levende insekter på gulvet, i sengen, på veggene og på badet, mugg og sopp i dusjen og en seng full av gule flekker og sorte hår. Total mangel på renhold, service og vennlighet. De snakker heller ikke engelsk på hotellet, så kommunikasjon foregår på Google Translate. Vi ankom hotellet kl 04 og sjekket ut igjen kl 09.
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötü eksi pis

Pis, rahatsız, banyoda duş kabini yok. Otele giren çıkan belli değil. Kapılar kilitli değil.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Ralf

Liked: Cleanliness
Die Unterkunft ist zuweit von der Inbenstadt entfernt, die Wohngegend ist bedenklich und es gibt zuwenige öffentliche Veekehrsmittel.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Syed Azfar

Liked: Staff & service

Helpful staff

Front desk people were polite and smiled. Bathroom was tiny. The supplies were cheap. The free breakfast was disappointing. I had expected at least some staff to speak english- turns out not many people in Baku care about the language. The check in was supposed to be 24 hours but I was told the room was not ready. The smiling staff directed me to the free breakfast. That the saving grace of this place
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Rocío

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Los tapetes son los más sucio que puede haber y manchados , que terrible un establecimiento tan bonito con pisos manchados y en tan mala condición
Stayed 6 nights in Oct 2019
Verified

6/10 Okay

HAMAD

Liked: Cleanliness, staff & service, room comfort
تم تغيير الفندق الى فندق آخر من نفس الادارة لعدم وجود تكييف والفندق الآخر لايوجد لديه مواقف والمنطقة مزدحمة
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Gholamhossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saber und schön aber kulschranfunxinert nicht ,und klima ist sehr schwach.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very friendly staff. It lives up to all of the positive reviews. Enjoyed my stay here.
Stayed 3 nights in May 2019
Verified

8/10 Good

JohhnyP

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the Emerald Hotel. Staff were totally receptive about everything including printing out boarding passes, fixing the TV, and getting a taxi. Emerald Hotel is a little “our of the way” from Old Baku but with the ridiculously affordable taxi and Uber in Baku, does it even matter? My only suggestion is to step up the game for breakfast. Turn up the lights as it looks like a cave and get a better assortment of things to eat. I saw cereal each day (chocolate Cookie Crisp) but never saw the milk.nothing is labeled and i need that becAuse I have but allergies. I don’t remember seeing any cheese or bottled water at breakfast. I like theee guys nonetheless
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel between the coast and the airport

The staff were very pleasant and helpful. The location was not the best for people who prefer to walk and take transit. The facilities were overall nice
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Scott

Disliked: Cleanliness

Hotel is good value

You only get what you pay for so this is good value for the money. Breakfast does not really cater for Europeans, the standard room I had had stains on the floors and furniture and the bathroom was not great, however I am pleased with how I was treated and the cost of the room was very good. I arrived early in the morning and needed some sleep.The staff put me in a room so I could do this even though my room was not available. I was picked up from the airport which was free which avoided the hassle of the taxi drivers. I will stay at this hotel again.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

ANA

Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Arnaud

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour agréable

Stayed 1 night in Nov 2024
Verified

2/10 Terrible

FERHAT

Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Osman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

ULLUBIY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Celal

Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018