Find Hotel with a Concierge in Balbano

"Hotel is positioned on a main road with an underpass that has to be used to access the hotel. And alongside a train track which you can hear if you have the window open."

"Wonderful stay. Loved the spa and massage. Staff is very helpful. Walking distance to everything. "

"Everything about the hotel was tip top apart from one thing. Before arrival, we weren't warned about renovation work being carried out, not even by email. We were informed of this on arrival. We stayed two night's, and after the first night, the works started happening at SEVEN AM. We chose to give the hotel staff the benefit of doubt. After the second night (when we were due to check out) I complained to a member of staff at the concierge who insisted on gas lighting me and states the contrary until her colleague arrived to confirm that I was right. I wish I took her name to complain to NH hotel for the ridicule. Her colleague and her struggled to find a way to remedy our dissatisfaction, I suggested cancelling the tourist tax, i.e. they pay for it which they wouldn't. We were offered free parking but we didn't drive for this particular holiday. All we got was complimentary mini bar usage, so we raided it on check out. It was a slight compensation for the initial discomfort in a broken sleep. Would I stay again: yes, the buffet was fantastic and location for the hotel were phenomenal. My wife and I were not impressed by the initial way we were dealt with by the rude lady in reception (who I can't report to NH). 7/10"

"The property is very close to the attractions of Pisa. The rooms were spacious and clean. The hotel is located on a main tourist street and can be noisy but ear plugs were provided within amenities. "

"Great experience at hotel"

"Fantastic location, very walkable to the shopping area and leaning tower, near decent pizza place and lovely cafe. Quiet road. Superb breakfast! Lovely staff, really helpful and friendly. We had a great stay."

"Our rooms had ill-fitting single framed windows that allowed the noise from revellers in to roomsinto the rooms until around 0430. My showers was"

"Beautiful hotel near town with excellent SPA and restaurant food was great"