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Eco Therma Village - Free Parking & Private Beach & Mineral Pool

5.0 star property
Guests rejuvenate with hydrotherapy treatments or enjoy beach massages under the warm sun, while savoring delicious meals as children play volleyball nearby

Choose dates to view prices

Hotel Therma Eco blends luxury with family-friendly amenities. Book rejuvenating Thai massages or facials at the spa, then enjoy meals at two restaurants. The free beach shuttle and indoor pool with waterslide make this resort appealing for visitors of all ages.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room, Park View (2+1)

Minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Double Room, Park View (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Park view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Standard Double Room, Sea View (2+1)

Minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Double Room, Sea View (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Double Room, Panoramic Sea View (2+1)

Minibar, in-room safe, soundproofing, free cribs/infant beds

Double Room, Panoramic Sea View (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Family Room, Sea View (4+1)

Family Room, Sea View (4+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Family Room, Sea View (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Apartment, Panoramic Sea View (2+1)

Apartment, Panoramic Sea View (2+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Apartment, Panoramic Sea View (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Spiderman Thematic Double Room (2+1)

Spiderman Thematic Double Room (2+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Spiderman Thematic Double Room (2+1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Spiderman Thematic Double Room (2+2)

Spiderman Thematic Double Room (2+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Spiderman Thematic Double Room (2+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Elza Thematic Double Room (2+2)

Elza Thematic Double Room (2+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Elza Thematic Double Room (2+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Elza Thematic Double Room (2+1)

Elza Thematic Double Room (2+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Elza Thematic Double Room (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room (2+2)

Standard Double Room (2+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Double Room (2+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sea view
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Spiderman Thematic Maisonette (4+1)

Spiderman Thematic Maisonette (4+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Spiderman Thematic Maisonette (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Elza Thematic Maisonette (4+1)

Elza Thematic Maisonette (4+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Elza Thematic Maisonette (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Apartment (4+1)

Minibar, in-room safe, soundproofing, free cribs/infant beds

Apartment (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Economy Double Room, Park View

Economy Double Room, Park View | Minibar, in-room safe, soundproofing, free cribs/infant beds

Economy Double Room, Park View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Villa Delux Junior (4+1)

Villa Delux Junior (4+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Villa Delux Junior (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Villa (6+2)

Deluxe Villa (6+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Deluxe Villa (6+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Large Twin Beds, 1 Twin Murphy Bed and 1 Large Twin Sofa Bed

View all photos for Delux Villa VIP (6+2)

Delux Villa VIP (6+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Delux Villa VIP (6+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
2 bathrooms
  • Sea view
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Premier Villa (4+2)

Premier Villa (4+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Premier Villa (4+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Murphy Bed

View all photos for Premiere Villa VIP (4+2)

Premiere Villa VIP (4+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Premiere Villa VIP (4+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Presidential Villa VIP (4+2)

Presidential Villa VIP (4+2) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Presidential Villa VIP (4+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Bathrobes
  • Sea view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Spiderman Themed Apartment (4+1)

Minibar, in-room safe, soundproofing, free cribs/infant beds

Spiderman Themed Apartment (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Elza Themed Apartment (4+1)

Elza Themed Apartment (4+1) | Minibar, in-room safe, soundproofing, free cribs/infant beds

Elza Themed Apartment (4+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Murphy Bed

About the neighborhood

Located in Kranevo, Eco Therma Village - Free Parking & Private Beach & Mineral Pool is near theme parks and by the sea. Balchik Palace is a notable landmark, and the area's natural beauty can be seen at Albena Beach and Golden Sands Beach. Balchik Central Beach and Sunny Day Beach are two other places to visit that come recommended. Parasailing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Balchik travel guide
View more Resorts in Balchik
Map
Masiv 25, Kranevo, Dobrich, 9636

What's nearby

  • The (not so) Black Sea
    Albena Beach
    6 min drive - 6.2 km
  • Golden Sands is a major seaside resort town on the northern Bulgarian Black Sea Coast, adjacent to a national park of the same name in the municipality of Varna. #black_sea #coast #sun #golden_Sands 🇧🇬
    Golden Sands Beach
    7 min drive - 6.2 km
  • Kranevo Beach
    3 min drive - 1.9 km
  • Nirvana Beach
    9 min drive - 6.5 km
  • Sunny Day Beach
    17 min drive - 14.4 km

Getting around

  • Varna Station
    37 min drive
  • Varna (VAR-Varna Intl.)
    43 min drive

Restaurants

  • Сръбския
    9 min walk
  • Capella
    7 min walk
  • Гостилница Кристал
    5 min walk
  • FIRST LINE Restaurant & Bar
    3 min drive
  • Caribi Food Beach Bar
    6 min drive

About this property

Eco Therma Village - Free Parking & Private Beach & Mineral Pool

Luxury family-friendly resort near Albena Beach
Located close to Golden Sands Beach, Eco Therma Village - Free Parking & Private Beach & Mineral Pool provides a bowling alley, a beach bar, and a terrace. This resort is a great place to bask in the sun with beach massages, sun loungers, and a free beach shuttle. Treat yourself to aromatherapy, a hot stone massage, or thalassotherapy at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide and sun loungers
  • Free self parking
  • Bike rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a water park (surcharge), and a children's club (surcharge)
Room features
All 189 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Balconies or patios, free infant beds, and heating

All inclusive details

All-inclusive room rates at Eco Therma Village - Free Parking & Private Beach & Mineral Pool are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Therma Eco Kranevo
Therma Eco Kranevo
Therma Eco
Hotel Therma Eco

Frequently asked questions

Does Eco Therma Village - Free Parking & Private Beach & Mineral Pool have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Eco Therma Village - Free Parking & Private Beach & Mineral Pool pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Eco Therma Village - Free Parking & Private Beach & Mineral Pool?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Eco Therma Village - Free Parking & Private Beach & Mineral Pool?

Check-out is at noon.

Does Eco Therma Village - Free Parking & Private Beach & Mineral Pool provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Are there all-inclusive benefits at Eco Therma Village - Free Parking & Private Beach & Mineral Pool?

Some rate plans available at this resort are all-inclusive.

Where is Eco Therma Village - Free Parking & Private Beach & Mineral Pool located?

This family-friendly Balchik resort is located by the sea, 2.7 mi (4.4 km) from Albena Beach, and within 9 mi (15 km) of Golden Sands Beach and Balchik Palace. Balchik Central Beach and Sunny Day Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eco Therma Village - Free Parking & Private Beach & Mineral Pool Reviews

7.6

Good

6.8

Cleanliness

7.6

Amenities

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very nice. Had a great experience
Stayed 3 nights in Sep 2025

6/10 Okay

Marco

Liked: Room comfort
Disliked: Cleanliness

Need maintenance and better care

If you speak English is bad when doing the check in or basically asking any question, so try any other language, then they treat you good. Room was ok and regularly cleaned but it does need maintenance, is kind of old. Bathroom was excellent. Very good location and safe. The pool and playgrounds are really not good, same goes for the restaurants. And the food in the breakfast is also not great. It’s ok if you don’t have any expectation. Two days in a row I found small bugs just walking around the table and the personnel didn’t really care about it. Not really sure why it has such a high star rating.
Stayed 3 nights in Sep 2025

8/10 Good

Adelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. The food was not in our expectations
Stayed 4 nights in Sep 2022

6/10 Okay

EMILIYA

The service is not for 5 star gotel, it is about 3 star.
Stayed 3 nights in Feb 2023

4/10 Poor

valery

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Does'nt worth 5 stars

Both of my children had stomach pain and threw up (dont know if it was because of the pool or the food), but there is a photo of the peaches...and my childrens bathing suits were brown after the pool... Plus I was expecting more entertainment for children in a 5 stars hotel...
Stayed 4 nights in Aug 2023

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel through Expedia, and I must say it was a disappointing experience. Upon arriving at the hotel the room was not ready and was dirty (even though it was already 3pm). When we asked for towels the "clean" ones that were provided had a ball of hair inside and stains. Later in the evening we were stunned from disgust and horror when we discovered multiple worms in the bathroom in the evening. The worms were alive and crawling on the floor, which would make anyone's stomach turn. The presence of these pests was not only unsanitary but also unacceptable for any accommodation, let alone a hotel that charges for its services. What is more bizarre is the staff declined our request for a refund so it seems for them this situation is normal and acceptable. Cleanliness should be a top priority for any hotel, and it's disheartening that this one fell short in this regard. I strongly advise potential guests to think twice before booking a stay here. Not only did we have to deal with worms in the bathroom, but the hotel's refusal to address the issue adequately (and refund our money) left a sour taste in our mouths. Consider other options in the area to ensure a pleasant and hygienic stay.

6/10 Okay

Bianca

Disliked: Cleanliness, staff & service

DIRTY- FOOD POISONING

The hotel is DIRTY! Room service is a luxury and when they decide to come they just make the bed and maybe vacuum. 2 of my family members got food poisoning, talking to other tourists EVERYONE heard of someone getting sick! The staff barely knows English, you ask for a teaspoon and they have no idea what you’re saying. The indoor pool is filthy, stinks chlorine, meaning it’s NOT CLEAN, the outside pool full of sand, hair and smells like chlorine. The water slides are open 1.5 hours/day, twice a day. Food is low quality, you have to wait in line to get some meat and then wait in line to find a table, the plates are dirty, with food stains, you have to look for a clean plate, the teaspoons for the kids are in a very dirty container and they’re dirty as well, the kids menu is minimal, if you find a yogurt for the kids it’s a lucky day because they put out limited quantities.They advertise the hotel as five stars but the restaurant & outside bar is 4 stars. They advertise it’s all inclusive but all the drinks are from a soda fountain, if you want something bottled you have to pay for it! The alcoholic drinks are very limited, there’s a white wine and red wine and when you ask what type of wine, is it a Chardonnay or Pinot Grigio they have no idea what you’re saying but they claim they are five stars! Obviously don’t expect to have a cocktail at a five-star resort, it doesn’t exist! All the alcoholic drinks are local and if you want anything foreign guess what, you have to pay!
Stayed 5 nights in Aug 2022

6/10 Okay

Günter

Liked: Cleanliness, staff & service
Der Rezeptizionist gab keine Badetücherkarte, keinen WLaN-Code heraus und hatte Probleme uns einzuchecken. Die Betten quietschten und die Balkontür schnappte nicht ein,sodass die Klimaanlage ausging. Klimaanlage war nicht einzustellen, nur auf aus oder eiskalt, der zimmertresor war nicht zu benutze.. es war ein hoteleigener Weg zum Strand vorhanden und auch sauber, aber das weitere Umfeld war ungepflegt und schrecklich verlottert.
Stayed 6 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Staff & service, amenities, property conditions & facilities
Alles war gut.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Fedt hotel med skør og finurlig indretning. Desværre rigtig meget skrald over alt.
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta e molto curata nei particolari, colazione faraonica, camera fantastica e SPA superlativa; unica pecca parcheggi stracolmi e location un po' sperduta.
Stayed 1 night in Aug 2021

4/10 Poor

Anca

Disliked: Cleanliness, staff & service
The service is a disaster, the main majority of the staff does not speak or understand a word of English. Furthermore, they look very intrigued when addressed in English, like it is something uncommon. The food is bu far the worst ever experienced. We did not have much hope for the ALL inclusive menu but as is lt turned out we did not find 1 single at least decent meal. At breakfast, not even the coffee is decent, to say that.... We thought that we will for sure find another restaurant where we can have an a la carte menu. The surprise was That even though the hotel has an “a la carte” restaurant, this is only the name of the place, and the restaurant itself serves food only in an all inclusive regime. It took at least 6 hotel staff to get to this conclusion as none of them can give you a proper explanation or even a semi-logical one. The COVID sanitary policies that should be followed are not enforced at all by the staff. Guests are gathering in large groups and form lines wherever the good or drinks are served without even the slightest warning from the staff to keep their distance. Moreover, by giving contradictory information, the staff itself creates large groups of people even in indoor places. The beach restaurant, the only one where you can serve food from the menu has very serious sanitary flaws while preparing the food. All in all, a bad experience, we ate some tomatoes and cucumbers for 2 days straight and then decided to check out earlier.
Stayed 3 nights in Aug 2020

10/10 Excellent

Gil, Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing vacation. We spend greet time and enjoyed
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
We liked that it was clean, the beach was near, the room was excellent (big, great bed, incredible bathroom), 90% of the staff was very kind and helpful even though it was summer season ending. But the hours when the indoor pool
Stayed 3 nights in Sep 2019

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Luis Mauricio

Stayed 2 nights in Sep 2023

8/10 Good

Lajos

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

2/10 Terrible

Mariya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023

10/10 Excellent

ONUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2022

8/10 Good

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2021