Is The Heritage Baan Silom Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Heritage Baan Silom Hotel?

Self parking is free at this property.

Does The Heritage Baan Silom Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies.

Where is The Heritage Baan Silom Hotel located?

Located in Bangkok City Centre, this hotel is within 1 mi (2 km) of King Power Mahanakhon and Thaniya Plaza. Lumphini Park and ICONSIAM are also within 2 mi (3 km). Surasak BTS Station is 9 minutes by foot and Saint Louis Station is 15 minutes.

The Heritage Baan Silom Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Simon, Australia

28 February 2016

Disliked: Staff & service, property conditions & facilities, room comfort

Another unhappy customer

We had two stays at this hotel over two weeks and when we arrived for the first time at this hotel at around 9pm we were told our two rooms were "broken" and pushed to another hotel which was in a less than satisfactory area without shops and readily available taxis. It looks like we are not alone in experiencing being bumped to a less than satisfactory second option hotel. Also i always thought that the concierge/porter role was to help you, not hold you to ransom over getting a larger taxi for four people for you at an inflated rate and when questioned to be told, i have the contacts, you don't. Don't ruin your holiday by booking with this group of hotels.

8/10 Good

Jieying W.

12 February 2016

Liked: Cleanliness, staff & service, room comfort

good location

Tops supermarket nearby. Starbuck coffee downstairs. Breakfeast is so so.

8/10 Good

Gillian S.

26 January 2016

Liked: Cleanliness, staff & service, room comfort

Last leg of our journey

We didn't stay long just a couple of nights, before our flight to Sydney. We found it convenient and value for money, and would stay again if in the city.

8/10 Good

Rene, Switzerland

2 November 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and nice

The hotel is a small but nice and convenient one. Located in Silom road one has good connection to any interesting place.

6/10 Okay

KARL

20 October 2015

Disliked: Staff & service

いまひとつ……

宿泊料が安く非常に有り難かったのですが…… 壁が薄く隣部屋の騒ぎが酷かった……。ホテルの責任ではないですが……。 WiFiの具合もあまり良くなく常に繋がりにくい状況でした。結局は値段が安いとこうなりますかね……。

4/10 Poor

alex, dubai

5 October 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience!

first they couldn't find my reservation, they finally they gave me a room but there was no electricity, so I had to move to another room with two beds. There were cockroaches everywhere! No elevator, breakfast was very limited. The next day they moved me again. Don't think I ever coming back there

6/10 Okay

Caz, australia

23 August 2015

Okay if just looking for a clean bed.

This is a great area near shopping ,restaurants and stree vendors. Patpong night market is a five minute walk down the same street , and ten minutes to the pier. The room was spacious but on the tired side. Would not take much to make it better. Had a lot of trouble with Internet falling out but it did work well in the lobby. Porter tried hard to fix . Ask Male desk staff if you need anything,they were very helpful. Breakfast was poor. Okay hotel if you are just looking for a clean bed . We travel to Thailand often and you get what you pay for.

4/10 Poor

Pei-Sheng, taiwan

24 April 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, poor stay

We booked a room at Silom location but was moved to Bangkok location without prior notice. Furthermore we were told check in at 2pm was available but later informed at 4pm. Having pointed out 4pm was acceptable we were given a room that was not in the Bangkok hotel but rather in a apartment building in proximity. It was clear the new room has not been stayed in a while, rotting smell came out of the sink drainage. The shower drainage was poor, water flooding.

8/10 Good

Verified traveler

11 February 2015

Disliked: Staff & service

請思考

連續三到五天飯店人員態度都很差，有付加床錢，飯店沒安排好，第一天讓三個人睡一張床！雖然有因此升房型，但此房竟然熱水壞掉！到入住第三天熱水關不掉！整夜聽水聲睡覺！非常便宜的飯店，能不被影響旅遊心情再住。

6/10 Okay

sung hua, 台灣

3 February 2015

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

除了便宜及地點位置不錯，其他很難評價

1.櫃台友善，但要注意退房押金要主動索回，感覺服務人員的態度很可議(會裝傻)，這一點很令人感冒 2.早餐客人品質參差不一，遇到其他未成年但至少十幾歲小房客感冒咳嗽是對著早餐來來回回的咳上去，看到都不敢吃，飯店不管事 3.早餐櫃台主要管理人(女)對於華人用的詞語不友善，但是遇到特定種族的客人(疑似中東)卻變得非常有禮貌，感覺不好 4.價格真的便宜，地點也好，預算考量下還是可以住。

2/10 Terrible

Verified traveler

3 February 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A錢，pay my money back

我們被A錢，原先訂一晚含服務業1809元，1/30那天入住告訴我們飯店有問題，換到他們的姊妹店，說有遊泳池，但是一晚網路查1100到1500(打折後），沒退差額，房間浴室和洗手台都積水，落漆到不行

2/10 Terrible

Verified traveler

6 January 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why pay for something like this

I sent you a email but you never respond That the bed and room was BUD

8/10 Good

torinohardcore

1 January 2015

Liked: Cleanliness, room comfort

great comfort, excellent venue

I really enjoyed my staying at the heritage, the king size bed was fantastic and enjoyable... Very nice room and good location.

6/10 Okay

higher

27 October 2014

Disliked: Cleanliness, staff & service, room comfort

A little dissapointing

We found the hotel a little bit dissapointing. The location is very good, near to the MTR station and walking distance from Patpong but that's about where the superlatives end. The reception staff and concierge were rather aloof, we asked for a twin room and rceived a room with two twin beds joint together by one sheet eventhough the head of the bed was prepared for two separate ones. There was also only one duvet and one pillow. The furniture seemed rather worn out and the shower curtain had holes in it, Overall, it wasn't a horrible stay but nothing really special either.

2/10 Terrible

The Heritage Baan Silom Hotel, Thailand

8 October 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

บริการฝ่ายจองห้องพัก ไม่มีการประสานงานกัน

การเข้าพักครั้งนี้ไม่ประทับใจเลย เพราะเราคอนเฟิร์มกับทางโรงแรมประมาณ 2 อาทิตย์ก่อนเข้าพัก และแจ้งเลยการจองกับทางเจ้าหน้าที่โรงแรมแล้ว แต่วันเข้าพักกับแจ้งว่าไม่มีห้องให้เข้าพัก และให้เราไปพักโรงแรมในเครืออีกทีซึ่งไกลจากสถานที่ที่เราต้องไปติดต่อธุระ และเราแจ้งเจ้าหน้าที่ประสงค์ที่จะพักที่เดิม เราได้ห้องอีกทีประมาณ 21.30 น.

10/10 Excellent

Verified traveler

6 October 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel near Silom road

Was very quiet at night even though in the middle of Bangkok, good restaurants and coffee shops nearby,lovely breakfast

6/10 Okay

Crystal, Chan

3 September 2014

Disliked: Property conditions & facilities

一分錢一分貨

酒店是沒有Lift的。需要自行搬行李上房間。早餐是半自助餐形式。有Set A,B,C選擇。床很舒服。但是浴室比較欠佳。花灑水很弱。

6/10 Okay

fred, canada

25 August 2014

Liked: Cleanliness

Disliked: Property conditions & facilities

fred

Front desk are not friendly and not professional .they need to be trained.

8/10 Good

sang, Seoul

21 August 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주좋은 위치와 환경입니다.

시내중심에 가까운 곳에 위치하여 편했으며, 50m반경내에 다양한 레스토랑이 많음. 고속화도로 진출입로와도 가까우며, 호텔 내부도 깔끔하게 정리가 잘되어있습니다.

4/10 Poor

Eddie

12 August 2014

Disliked: Cleanliness, staff & service, property conditions & facilities

料金で割り切ればいいホテル

料金の割にはコスパはいい方だと思います。Wi-fiも無料で使えるし、場所も悪くない。部屋のアメニティですが、ティッシュはありません。トイレットペーパーを使えと言われます（笑）。近くのセブンで買ってこないと不自由です。メモとペンもありません。Wi-fiはたまに繋がらなくなることもあります。他には石鹸とシャンプーはあります。バスタブがないのになぜかバスジェルがあり、これで身体を洗えということなのでしょう。この辺りは持参した方がよさそうです。セーフティボックス、ベッド、洗面台、デスクなど、あらゆるところに古さを感じさせます。ロケーションはシーロムのソイ１９で、ホリデイインシーロムの近くです。食べたり買い物したりするには便利ですがBTSに乗るには10分くらい歩きます。敷地内にはレストランが３軒あり、女性に人気の『ナラヤ』もあります。スターバックスもすぐ近く。宝石関係の仕事で来ている方が泊まるケースが多いですね。料金なりに、多くを望まないのであれば使いやすいホテルだと思います。

4/10 Poor

Amanda, Singapore

1 July 2014

Disliked: Cleanliness, staff & service, property conditions & facilities

Very noisy, unhelpful staff

Good location but there was construction immediately below our room, very noisy. Reception staff very unhelpful, bordering on rude! Would not stay here again!

8/10 Good

koko, 경기, 한국

4 June 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말 저렴한 숙박료로 편하게 지냈습니다.

숙소에서 오래 머무를 계획이 아니어서 저렴한 호텔을 찾고 있었습니다. 웬만한 게스트하우스 가격에 호텔을 이용할 수 있다는 점에서 큰 장점이 있습니다. 건물이 다소 오래된 느낌이 있지만 시설 관리를 깨끗하게 해서 큰 불편함 없었고, 에어컨도 빵빵하게 나와서 시원하게 지냈습니다. 직원들 모두 친절했구요. 다만 3층 건물이어서 계단을 이용해야 하는 점이 살짝 아쉬운 점이지만, 크게 불편하진 않습니다. 호텔에서 단순히 잠만 잘 계획인 분들에겐 더할나위 없이 좋습니다. 수영장, 조식 등 호텔 편의시설을 기대하시는 분들에겐 좀 별로일 수 있지만 저렴한 가격으로 쾌적하게 머물 곳을 찾으신다면 딱인 호텔입니다.

10/10 Excellent

jatin, mumbai, india

5 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superb location within business area

travelling to bangkok since 1993 found the best hotel so far around silom area very comfortable location friendly staff and very reasonable roomrents stayed there for six nights and going to repeat it again for sure on my next trip

10/10 Excellent

Elizabeth, Fairfax, VT

29 April 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qite place on the buzy Silom Roead

Price versus quality + vwery very good!!!! ................................................................................................

2/10 Terrible

S PATEL

13 March 2014

Disliked: Cleanliness, staff & service, room comfort

ONE OF THE One of the worst plays I've seen,

DID NOT GET PRE PAID ROOM UNTILL 3.PM ALWAYS SHORT OF STAFF. STAFF AND MANAGER WORK AS A GANG RECOMMENDED DO NOT SAT AT THIS PLACE.

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