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The Lodge at Banner Elk

2.5 star property
Family ski hotel with full-service spa

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Photo gallery for The Lodge at Banner Elk

Seasonal outdoor pool
Meeting facility
Meeting facility
Restaurant
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk

Room options

About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.6 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬15 min drive
  • ‪5506' Skybar - ‬18 min drive

About this property

The Lodge at Banner Elk

Family-friendly hotel near Sugar Mountain Resort
You can look forward to free full breakfast, a garden, and an arcade/game room at The Lodge at Banner Elk. Adventurous travelers may like the downhill skiing and horseback riding at this hotel. Take some time to relax at the onsite spa. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Babysitting (surcharge), an elevator, and a front-desk safe
  • Smoke-free premises, a banquet hall, and 4 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 100 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with shower/tub combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels and DVD players
  • Refrigerators, microwaves, and free infant beds

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May 29 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Lodge

Frequently asked questions

Does The Lodge at Banner Elk have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Is The Lodge at Banner Elk pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. A fee applies. Service animals are exempt from fees.

How much is parking at The Lodge at Banner Elk?

Self parking is free at this property.

What time is check-in at The Lodge at Banner Elk?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Lodge at Banner Elk?

Check-out is at 11:00 AM.

Where is The Lodge at Banner Elk located?

Conveniently near skiing facilities, this hotel in Banner Elk is within 3 mi (5 km) of Banner House Museum and Sugar Mountain Resort and close to winter sports such as snow tubing. Tate-Evans Park and Lees-McRae College are also within 2 mi (3 km).

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The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 330 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Mary Luzbella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for an overnight. Clean room easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Stayed 2 nights in May 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Nice mountain resort. May need
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Stayed 1 night in Jul 2025

8/10 Good

Anirban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to Sugar Mountain Ski resort.
Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabby

Liked: Cleanliness, property conditions & facilities
employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Liked: Amenities
Great people
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Great stay
Stayed 1 night in Aug 2024

8/10 Good

Mark

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Skiing is close
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
Stayed 1 night in Jan 2025

8/10 Good

Chih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot breakfast. Very friendly and courteous staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Construction added tile to upstairs making the stair height taller - trip hazard!
Stayed 2 nights in May 2025