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"Staff was courteous"

"Our stay was lovely at hotel Victoria, the reception staff were so kind, helpful and welcoming. Sometimes being a person of colour in Europe can be daunting but the hotel and Basel in general felt safe. Only slight feedback I would have is for cleaning, some used plates , mugs etc were not removed or cleaned and rubbish was not taken from the room ( we have accumulated it in a bag and placed it next to the dustbin as all of it would not fit in the bin). Bed and bathroom was cleaned so that was no problem. "

"Hotel ultra-modern - e.g. elevators can only take you to your own floor- detected by card key. We have junior suite, which is extremely nice. Bathroom has 2 vanities, shower and toilet separate. Large, comfortable, and thermostat works. 8'th floor (room 806) with great view. Parking under hotel - spaces plenty wide but aisles very narrow - hard to park. Dinner in hotel bistro was good, but like Switzerland, expensive compared to France. Hotel windows have automatic shutters that come down when the sun is on that side, to keep sun out. Dinner in the regular restaurant was even more expensive. Staff has been friendly and helpful. On 12/31, had plugged toilet - upgraded to room 1400, a full suite. Lots of space, great views. Hotel looks, operates and feels like 5*. Only miss might be the dining areas, which are somwhat plain, with no table cloths. Highly recommended. Would definitely stay here again. "

"The staff were very helpful"

"the energy was very nice and i felt like home. This for me is the most important value, and when i have that, then it’s perfect. "

"Excellent location. Clean. Good staff"

"Clean great location walkable"

"Great location "

"Great service and the breakfast was excellent."