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"Good standard , excellent location, helpful staff. "

"The room was spacious and relatively clean. The beds were not comfortable and pillows were hard and despite having a pillow menu no pillows were available. The desserts at the coffee bar lounge area were very poor. The hotel didn’t have many facilities for a four star. It was far from the centre so we needed to use Taxis often or the metro. There were not many dining options near the hotel. "

"N"

"Clean rooms, friendly staff, very good breakfast, heart of La Rambla area. Downside no coffee or tea available after breakfast. No laundry services. "

"Tudo muito limpo e agradável "

"Clean comfortable and reasonable "

"Clean room. Great staff. "

"Check-in was smooth, and we appreciated being allowed into our room an hour early. Unfortunately, the stay quickly deteriorated due to inconsistent and unsafe guidance from staff. One attendant showed us how to use the thermostat and safe, but instructions were unclear, requiring three calls for help. While common areas were cool, our room was extremely hot. Another staff member said rooms only had heat, not A/C, and advised us to sleep with the windows open. The windows had no screens or security, which felt unsafe. A serious issue arose when a leak developed in the bathroom ceiling, with water coming through the light fixture. This caused repeated power outages. When we called, a staff member told us to reset the circuit breaker ourselves each time power failed—an unsafe and inappropriate instruction. The electricity went out every 5–10 minutes as the leak worsened. A night manager later confirmed the fire risk and moved us. By then, we were exhausted and shaken after following unsafe directions. We had to pack and move multiple times, ending up in a smaller room with no compensation. This all occurred within 12 hours. In 40+ years of travel, we’ve never been told to handle electrical issues ourselves. Attempts to reach Hotels.com support that night were unsuccessful."

"Spacious room with a big bed and big window. Loved the luxurious bathroom with the amazing shower. Good transport link to city with metro L1 down the road. Takes about 25min. "