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"I recently travelled to Preston to attend my master’s degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didn’t like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton . It was indeed a great experience! Marcella’s hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future."

"Will be back"

"The Craven Heiffer has a warm and welcoming atmosphere - staff were professional, friendly and approachable and the service was excellent! My hotel room was lovely and spacious, the bed was comfortable and I had great nights sleep. I will definitely plan a return journey … the bar staff were lovely and I’d like to thank Gemma in particular ! "

"We booked the rooms to be close to the hopsital. Perfect location for visiting family Confy beds, Just not enough towels in the family room, Had to get a extra towel out of a relatives room Other than that, it was a comfortable stay"

"Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room"

"Great stay Used gym and pool in morning excellent condition "

"Booked a room the night before my graduation. The hotel was one of the cheaper ones in the area but exceeded expectations. Modern interior, nice bar and cosy but spacious rooms. We had a slight issue with cleanliness in our room, but the manager couldn’t do enough to apologise and rectify this for us. Would stay again if in the area."

"All the staff we came across were very friendly and helpful. The building is beautiful and it’s no surprise that it’s grade 2 listed. We especially liked the entrance at what used to be the train station. "

"Beautiful large rooms with comfortable beds. Towel warmers and fans in the room. Large window to open to circulate air. Excellent breakfest. Highly recommend. Spa on site for relaxation."