"room was double booked but they gave us another room, took about 20 mins. We were locked out when we came back later/ no front door key. This took about 15 mins. Run on a shoe string but very cheap. You pay your money and this is what you get. Staff very friendly and nice but the systems dont work at all there, need better organisation and a front door key. Also rooms need a spruce up!"

"AVOID AT ALL COSTS! Booked expecting a fairly hassle free process to book only to be asked for a photo of my passport, bank card details, home address and more (ajority of which was NOT needed) Anyway arrived to find someone parked in my reserved space in what was essentially a public car park but not the end of the world, however once i stepped through the door thats where the problem came. This is certainly not an 'appartment' at all but a very poor excuse for a room which can only be...

"It was perfect for what we were after. A night in Southampton before getting an early ferry. Location for that. The staff were all extremely helpful and friendly. Really helped make the stay. Only thing we would change would be a fan in the room, as widows didn't open much to get air flow. That said it was one of the hottest nights of the year. "

"Do not book this property. Didn't get an access code, from the outside the property needed a lot off work done. Was told exspedia had got the dates wrong & shouldn't of but it on website, was given an alternative which had broken glass & empty bottles all over the floor outside the main building. The room was tiny with no bathroom & we didn't feel safe at all so refused to stay there. Had to pay for somewhere else to stay as we where four hours away from home. Cost us a lot of money to get...

"I didn’t end up staying at the property once I saw the bedroom. It was not up to par for my standard. I ended up checking into a Holiday Inn. For those planning to book I wouldn’t recommend it. "

"No towel provided. Toilet was dirty. Very uncomfortable bed- pillow was flat. Nor recommend it"