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"Each room is based on a different author. The room I stayed in had a nautical nuance as it was the Jules Verne room. It wasn't overstated but clean and in good condition."

"The reception person was so professional, understanding & a great person. The room was great value. I was local in a trip & last minute had to make a booking. I would thoroughly recommend for a stopover. Well done & truly grateful. Tommy ☘️"

"Good hotel room, bed very firm and constant planes over "

"Amazing value for money "

"We were going to a concert at the O2 and we would normally stop in central London and get the boat down. This time we thought we would try The Intercontinental as it was next door. So glad we did, getting back to our room after a five minute walk was amazing. All the staff were very friendly and down to earth even though it was a top class hotel. We paid extra for the breakfast which was definitely worth, a really good range of quality food. The room itself was very nice, clean and well equipped. We would definitely return when we visit the O2 again"

"Great location and a nice hotel"

"Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality. "

"Excellent facility"

"Very good "