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Red Frog Beach Island Resort

4.0 star property
Beach resort with a full-service spa and a 24-hour front desk

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Photo gallery for Red Frog Beach Island Resort

Jungle Lodge, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk
Property entrance
Property grounds
Full-size fridge, coffee/tea maker
Garden
Escape to Red Frog Beach Island Resort, where a white sand beach and crystal-clear waters meet lively poolside bars. Enjoy snorkeling, surfing/body boarding, or simply unwind with sun loungers and ocean views at The Point restaurant.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Breakfast available
  • Room service

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Luxury Villa, 2 Bedrooms, Ocean View

Full-size fridge, coffee/tea maker

Luxury Villa, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Villa, 3 Bedrooms

Luxury Villa, 3 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Luxury Villa, 3 Bedrooms

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 186 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Jungle Lodge, 1 Bedroom

Jungle Lodge, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Jungle Lodge, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jungle Lodge, 2 Bedrooms

Jungle Lodge, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Jungle Lodge, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 111 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio, 1 King Bed, Beach View, Beachfront

Comfort Studio, 1 King Bed, Beach View, Beachfront | Beach/ocean view

Comfort Studio, 1 King Bed, Beach View, Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 33 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 3 Bedrooms, Beachfront

Luxury Villa, 3 Bedrooms, Beachfront | Premium bedding, individually decorated, individually furnished, desk

Luxury Villa, 3 Bedrooms, Beachfront

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 743 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Ocean View

Honeymoon Studio Suite, 1 King Bed, Ocean View | Beach/ocean view

Honeymoon Studio Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Condo, 2 Bedrooms, Ocean View

Premium bedding, individually decorated, individually furnished, desk

Family Condo, 2 Bedrooms, Ocean View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 60 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Villa, 2 Bedrooms, Garden View

Deluxe Villa, 2 Bedrooms, Garden View | Premium bedding, individually decorated, individually furnished, desk

Deluxe Villa, 2 Bedrooms, Garden View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Villa, 3 Bedrooms, Garden View

Family Villa, 3 Bedrooms, Garden View | Living area | Flat-screen TV, DVD player

Family Villa, 3 Bedrooms, Garden View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Villa, 4 Bedrooms, Ocean View

Luxury Villa, 4 Bedrooms, Ocean View | Terrace/patio

Luxury Villa, 4 Bedrooms, Ocean View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 4 bedrooms
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Family Villa, 5 Bedrooms, Ocean View

Family Villa, 5 Bedrooms, Ocean View | Premium bedding, individually decorated, individually furnished, desk

Family Villa, 5 Bedrooms, Ocean View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 5 bedrooms
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury Villa

Luxury Villa | Terrace/patio

Luxury Villa

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 4 King Beds

View all photos for Luxury Villa, Beach View

Luxury Villa, Beach View | Terrace/patio

Luxury Villa, Beach View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 6 bedrooms
  • Beach view
  • Sleeps 12
  • 6 King Beds

View all photos for Luxury Villa

Luxury Villa | Terrace/patio

Luxury Villa

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 6 bedrooms
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 3 Queen Beds and 4 Twin Beds

View all photos for Honeymoon Cabin

Honeymoon Cabin | Premium bedding, individually decorated, individually furnished, desk

Honeymoon Cabin

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Villa, 5 Bedrooms, Garden View

Family Villa, 5 Bedrooms, Garden View | Premium bedding, individually decorated, individually furnished, desk

Family Villa, 5 Bedrooms, Garden View

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 5 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

About the neighborhood

Map
Isla Bastimentos, Bocas Town, Bocas del Toro, Bastimentos, Bocas del Toro

What's nearby

  • Red Frog Beach - 8 min walk - 0.7 km
  • Bastimentos Sky Zipline - 18 min walk - 1.5 km

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 1 min drive

Restaurants

  • Tequila Republic
  • Barco Hundido Bar
  • La Rosa Beach Club
  • Restaurante Lysette Place
  • Cosmic Crab

About this property

Red Frog Beach Island Resort

Upscale resort near Bastimentos Sky Zipline
Located close to Red Frog Beach and Nivida Bat Cave, Red Frog Beach Island Resort provides a beach bar, a poolside bar, and a grocery/convenience store. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to a deep-tissue massage, a facial, or a manicure/pedicure at the onsite spa. The on-site restaurant, The Point, features ocean views and happy hour. Enjoy onsite activities like hiking/biking, surfing/body boarding, and snorkeling. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks at this resort include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), a banquet hall, and luggage storage
  • Beach towels, smoke-free premises, and multilingual staff
Room features
All 120 individually furnished rooms boast comforts such as private pools and premium bedding, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Showers and shampoo
  • Flat-screen TVs with satellite channels and DVD players
  • Private yards, separate sitting areas, and separate dining areas

All inclusive details

All-inclusive room rates at Red Frog Beach Island Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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  • Spa
  • Free airport shuttle
9.4 out of 10, Exceptional, 91 reviews
The price is AED 937
AED 1,030 total
includes taxes & fees
30 Nov - 1 Dec
La Coralina Island House

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 16.05 for adults and USD 8.30 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Point

Things to do

  • Beach volleyball
  • Boat tours
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,004 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 50 buildings
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Private pool

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before 3 PM must contact this property in advance to arrange bag storage. Guests may then enjoy resort amenities until regular check-in hours.
Guests arriving at Tocumen International Airport must arrange flights from Albrook domestic terminal to Bocas del Toro.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16.05 for adults and USD 8.3 for children
  • Airport shuttle fee: USD 47.08 per person (roundtrip)
  • Airport shuttle fee per child: USD 23.54 (roundtrip), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Red Frog Beach Island Resort Spa
Red Frog Beach Island Isla Bastimentos
Red Frog Beach Island Resort
Red Frog Beach Island Resort Isla Bastimentos
Red Frog Beach Resort
Red Frog Island
Red Frog Resort
Red Frog Beach Hotel Isla Bastimentos
Red Frog Isla Bastimentos
Red Frog Resort Bastimentos
Red Frog Beach Island Resort Resort
Red Frog Beach Island Resort Bastimentos
Red Frog Beach Island Resort Resort Bastimentos

Frequently asked questions

Does Red Frog Beach Island Resort have a pool?

Yes, this property has an outdoor pool.

Is Red Frog Beach Island Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Frog Beach Island Resort?

This property doesn't offer parking.

What time is check-in at Red Frog Beach Island Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Red Frog Beach Island Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Red Frog Beach Island Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 47.08 per person applies.

Are there all-inclusive benefits at Red Frog Beach Island Resort?

Some rate plans available at this property are all-inclusive.

Where is Red Frog Beach Island Resort located?

Located in Bastimentos, this beachfront resort is in a national park and within 3 mi (5 km) of Bastimentos Sky Zipline and Nivida Bat Cave.

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Red Frog Beach Island Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 83 reviews
Rating 8 - Good. 15 out of 83 reviews
Rating 6 - Okay. 11 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort

Bocas Red Frog Experience

Beautiful Resort and area, had a golf cart the entire time of our stay which was helpful. Staff made getting a water taxi extremely easy. Saw monkeys & sloths right at Reception. Liked it so much we actually booked another night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arvella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very cordial, getting around was easy and there were various options for dining.
Stayed 7 nights in Apr 2024

8/10 Good

Melissa Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Then property is gorgeous. It is more spread out then I thought. The ride service on site is nice as the hills can be hard. The Food at the resort is acceptable but not great. The Plamer resort that is just a 5 minute walk.is much better. Overall it was a great place to stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from friendly staff. The property is located in a beautiful tropical paradise. We will definitely visit this resort again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Irv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth!!!

The place is amassing but even more amazing are the people, from Ana, to Sergio, Mario, Jose, Enrique, and practically everyone we encountered, they were all great the hospitality is second to none from all the places I have stayed at. The beaches are amazing; great food, great accommodations, nothing in this place is disappointing; everything is perfect. I will always stay here every time I return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and they did everything to make our stay better even though Americans or Canadians from hell destroyed the first days with there trailer park white trash wedding. Thank you Maurio and your great staff! 🙏❤️
Stayed 10 nights in Nov 2024

10/10 Excellent

Jodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rainforest Paradise

This was an amazing resort. The spa was the ultimate rainforest treat. I enjoyed a fantastic massage while immersed in the sounds of the rainforest. We enjoyed zip lining with our son. It was one of the best zip lining courses we have experienced around the world. The food at the main restaurant La Rosa was mediocre. But the El Palmar resort restaurant next door offered great food.
Reception
Seen along the path to the spa
View from our Jungle room
Main pool and beach
Stayed 3 nights in Jul 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt unsafe as the locks on the Jungle Room # 8 didn't all lock and curtains were missing , no way to contact desk or staff at times....Water to take a shower was cold at all times....the curtains that were there were dirty....I adv staff to move me to different room and they promised but, never gave me a new room....The staff driving golf cart to and from reception was nice and kind ..,.Kenny and Enrique .....My TV never worked right along with the main light turned on by itself in the middle of the night, possibly an electrical issue? I would never stay there and don't recommend it
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Amenities, property conditions & facilities
I have mixed feeling about this place. I have to give low scores to cleanliness and services because the toilet was yellowish. This should be a big no!no! to any guests. It took us almost 14 hours to get instructions to use wifi and drinking water situation. The restaurant experience at La Rosa, however, was very pleasant. Food was delicious and never failed to impress us. Staff were very accommodating. View there was amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very big and so beautiful. The buildings have been situated so well that most of the time you feel like you are alone in the jungle. The villas are amazing! We had so much space and such high quality finishes. The private pools were kept clean and were just what you need in Panama. The staff was so accommodating. You could send a message on WhatsApp and they would help you out. We are pretty fit and did a lot of walking up and down to our villa at the very top of the site and enjoyed it very much, but if you text them, they will bring a small truck or a golf cart to drive you wherever you want to go. They arrange for launchas for you and you can visit other islands or BastiTown. This was the surprise hit of our amazing trip! I so wanted to see a sloth in its habitat and we did see a few as we wandered, but the highlight was when one chose to sleep in the tree right next to our villa. Also, so many red frogs if you take some of the unpaved paths near the beach.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated well, we ate well, and we slept well.
Stayed 2 nights in Oct 2025

8/10 Good

Falon

Liked: Cleanliness, staff & service
Disliked: Amenities
Red frog and the staff were excellent, we loved our stay and would be happy to come back. The only reason we give it 4 stars instead of 5 is because a good amount of amenities were closed : the pool, zipline, one of the restaurants, and the market. The staff did a good job making up for these closures, they were amazing! But if you’re booked for these you may want to be aware before you arrive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 😁

The Red Frog Resort is a beautifully located area. Although it rained for most of the time, the beach and property are amazing. We saw sloths, monkeys and of corse the red frogs throughout our stay. The staff was so nice and made us feel very comfortable. I would definitely recommend this resort to anyone looking for a quiet and beautiful experience in Bocas.
Stayed 3 nights in Jun 2025

10/10 Excellent

kristy

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, lovely beach and staff is super helpful!
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved staying at Red Frog! The staff was so helpful and friendly with everything!! Our accommodations were spectacular. We hope to be back next year.
Stayed 6 nights in Jun 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with fantastic views and friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Marilen

Liked: Cleanliness, amenities, property conditions & facilities
Golf cart to get around takes time for pick up and drop off.
Stayed 4 nights in May 2025

8/10 Good

Karin Mackenzie

Liked: Cleanliness, staff & service, amenities
It is a true paradise. For the most part the staff was amazing and happy to help. Unfortunately, the staff Rosa beach club for dinner was very slow. We loved the Villa, but unfortunately, it does require a lot of maintenance (windows handles falling off, taps falling off, dripping faucet etc). Overall, we loved everything, and will definitely conciser coming back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place super comfortable and easy to get around
Stayed 2 nights in Mar 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel it was very beautiful. We found it a bit tough getting back to our jungle lodge at night. The mountainous terrain was difficult to climb and when we called for shuttles they did not always come quickly. If I knew the terrain I would have tried to book a pricey golf cart for the week. By the time we caught on there were none available and we had to rely on the resort for transport. Not always a great option.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful resort in the middle of nature. The architecture of the place does not disturb the original jungle. The distribution of each room, house, and lodge is so well done that you feel alone in the jungle. The beaches and common areas are beautiful, and the staff is very kind and attentive. Additionally, the supermarket inside the resort offers a great variety, reasonable prices, and everything you need to cook your meal if you rent one of the houses. Excellent choice for a different vacation with the family.
Stayed 6 nights in Feb 2025

8/10 Good

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort with Great Service, but Some Draw

The resort is stunning with a beautiful beach, and the staff, including the golf cart drivers, were amazing and friendly. The resort is large, so you’ll need to call for a golf cart, but they arrive quickly. The on-site supermarket is very overpriced, and the service there was lacking, although we learned it’s not part of the resort. The WiFi worked well in the villa, restaurant, and even some parts of the beach. While the atmosphere during the day was great with music and friendly beach staff, we were disappointed by the lunch and dinner at the restaurant, though breakfast was good. Since the sunset is early, evenings were a bit dull, and we would have liked some evening entertainment. Overall, it’s a great place to relax, but a few improvements could make it even better!
Stayed 3 nights in Feb 2025

2/10 Terrible

William

Disliked: Staff & service, amenities
No staff. Food horrible. Vila leaked in rain.
Stayed 3 nights in Feb 2025

6/10 Okay

Erika

Liked: Cleanliness
Disliked: Amenities
Very disappointed with the concierge service. The zip line was closed. You said there was no surfing and in fact there was surfing on the island. The beach bar was closed and a honeymoon suite to me should be nicer than what it was. We left a message for our pick up to go to the airport at 9:30. We had to call at 9:35 to remind you to pick us up. Some messages sent were not responded to. overall it was pretty disappointing. The staff we did meet were wonderful and very, very nice
Stayed 2 nights in Feb 2025