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AP Premier Batam

2.5 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for AP Premier Batam

Lobby
View from property
View from property
Breakfast, lunch, dinner served; international cuisine
Sports facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Parking available
  • Breakfast available

Room options

About the neighborhood

Map
Jalan Duyung Sei Jodoh, Jodoh River,, Batu Ampar, Batam, Riau Islands, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nagoya Hill Mall - 13 min walk - 1.2 km
  • BCS Mall - 2 min drive - 2.6 km
  • Grand Batam Mall - 2 min drive - 2.3 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Morning Bakery Harbour Bay - ‬10 min walk
  • ‪Golden Palace - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Martabak Har - ‬11 min walk
  • ‪Bakso Gunung - ‬4 min walk

About this property

AP Premier Batam

Family-friendly hotel near Harbour Bay Ferry Terminal
At AP Premier Batam, you can look forward to a garden, a playground, and a library. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, The Square, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), concierge services, and an elevator
  • A gift shop, meeting rooms, and free newspapers
Room features
All 244 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • TVs with cable channels
  • Coffee/tea makers, desks, and phones

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 127,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Square

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna

Family friendly

  • Free babysitting
  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: IDR 175000.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 127000 per person
  • Rollaway bed fee: IDR 375000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Batam Novotel
Novotel Batam
Novotel Hotel Batam
Novotel Batam Hotel
AP Premier Batam Hotel
AP Premier Batam Batam
AP Premier Batam Hotel Batam

Frequently asked questions

Does AP Premier Batam have a pool?

Yes, this property has an indoor pool.

Is AP Premier Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at AP Premier Batam?

Self parking and valet parking are free at this property.

What time is check-in at AP Premier Batam?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at AP Premier Batam?

Check-out is at noon.

Where is AP Premier Batam located?

This family-friendly Batam hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

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AP Premier Batam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 179 reviews
Rating 8 - Good. 84 out of 179 reviews
Rating 6 - Okay. 46 out of 179 reviews
Rating 4 - Poor. 18 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10

one day there was no hot water and when asked to look into it, they said it is the main system problem and nothing can be done. Also after showering, I realize they did not put any towels ( and they remove the old towels, i.e. no towels). It only came after calling 4 times
Stayed 3 nights in Dec 2017

8/10

The hotel is under renovation. Cleanliness of pool not good.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10

Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10

Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10

No comments. Hopefully they will improve on what they are lacking on. Good experience n my first time. U pay for what you get n get screwed. Will never come back. Keep it up
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10

Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

Was expecting a bit better it’s not really nice location. Stuff are Nice but they seems busy Honestly I love the wifi speed it was strong connection. For breakfast it’s nice all the food
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

Im pleased with the hotel staff as everyone is friendly and welcome you, I reached early and they managed to let me check in 1 room (i book 2) first. The room was spacious where my kids get to run around. The cons part: - Aircon was not in control, afternoon so hot but cant adjust colder. At night so cold, - Lobby no air con, so hot to be there - The towel is very old - My experience for the breakfast was terrible, I went down at 0900hr. Most of the table is not cleared. And when I request one of the senior waitress to clear including few set of the unused culterly, as the table was full of used and leftover food. The lady actually tell me those are clean. Happen the resturant manager was there, and i explain why i want it to change. The staff in the resturant was bad, never once i face this at accor hotels except Batam. - Location: I dont think it very convenient. Only 1 convenient store opp. but it near HarbourBay but not recommended to walk. - Swimming Pool access was tough, I went to check it out and decide not to bring my kids to swim as it was cold water in a hot day. and feel the water was alittle milky. Pros: - I wanted to said price, come think of it. I stayed in Novotel JKT. Clean and good only. But cheaper. - Spacious Room - Big Bed Novotel is a branding, i hope the group can do something to the hotel. I saw some renovation going on, but looking at the way they renovate. I dont think much changes can be made. Will i go back again, sorry NO.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10

Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

Menginap disini sangat nyaman.walauoun hotelnya sudah tua tetapi dekat dari pusat perbelanjaan.petugas hotel juga ranah dan cekatan.Makan paginya vervariasi dan nikmat. Cucu saya nambah nambah baksonya
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10

sometimes disconnected from the wifi but when it's connected, the connection is good. love the bed as it's huge & definitely bigger than queen size. it's also located near (5 mins drive) the ferry terminal & shopping malls.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

바탐에서 가족들과 2박을 했습니다. 페리터미널과 나고야힐 몰에서 가깝습니다. 주변에 야시장도 있고 조식도 맛있습니다. 수영장이 반실내이나 가족들과 즐기기에 좋습니다 .서비스도 좋고 전반적으로 만족스러웠습니다. 방을 2개 잡아 커넥팅 룸으로 사용해서 편리했습니다. 밤에 주변을 구경하기에는 너무 한적하고 위험한 면이 있습니다. 차를 타고 이동해야 합니다.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

The hotel is old but kept clean and neat. Room size was just nice for my family with two kids. Quite okay for one night stay. Only negative thing was holes in the bathtub. It seems hotel needs renovation.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10

I stayed only one night at Novotel Batam and it's enough. Yes, the price was very cheap, only IDR 540,000 oer night with breakfast for 2 adults and 1 child. The hotel is old and need renovation in all aspects. The only good point about this hotel is its location nearby to Harbour Bay Ferry Terminal to Singapore.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

The stay was comfortable but the building need some maintenance as you can see it is quite old
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

Quiet but breakfast very normal.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10

Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

10/10

It comfort and quite good more dish for Breakfast.
This review was submitted before 2018 and has not been verified.

4/10

This hotel is quite old and nearby to Barbour Bay seafood restaurant and other shopping malls like Nagoya Hill. The facilities as advertised is not what it seems, the gym and indoor swimming pool is old, outdated and have a bad smell inside. It was quite horrible for us. Both facilities was quite hidden, so you need to walk quite a bit from basement (G floor) through the Active Fitness to 2nd floor where you will pass by the gym first. Then take the stare to go up to 2nd floor to reach the indoor swimming pool as it just in front of The Square restaurant. Only recommend this hotel if you only want to use the room not the facilities.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

I booked 4 Executive room explicitly requesting for 2 twin beds & 2 Queen beds but we were given 3 twin and 1 Queen. But the major disappointment was that the ventilation of the 3 out of the 4 rooms were very bad. Air Con was not working and we had to sleep in sweat for the 2 nights we were there. We feedbacked on the next morning and they sent the techinician to only 1 out of 3 rooms to have the air con checked. Even after repairing, no difference was felt. Each room was still very hot. It caused a lot of anxiety for us to stay indoor and relax, which was the main reason why we chose to stay in Novotel in the first place.
This review was submitted before 2018 and has not been verified.

6/10

This hotel stands nowhere with the actual "Novotel" brand. The infrastructure seemed out of order. The staff lacked communication skills. Room was good overall. Wifi was fast.