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"Warm, comfy, quiet - which was surprising given loaction to M5"

"Great location, lovely rooms and great staff"

"Room was clean, comfy beds. Nice and peaceful, except loud banging doors. Body lotion was empty! Beds were comfy. Breakfast is Ok, nothing special, it does the job. Some seats in the booths were disgusting. Ripped and dirty, not fit for sitting on!! We were very surprised that they have left them like it! Reception staff were polite and helpful. We arrived by coach, as its not all undercover we hot soaked."

"Fantastic location. Friendly staff. "

"Beautiful accommodations and very helpful staff."

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"Only one night stay but excellent hotel with great restaurant and staff."

"Enjoyed my stay and would recommend to others."

"Great room, very clean, friendly staff and really good location "