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"Beautiful hotel. Soft bed and pillows. Loved the fixtures and rooms. "

"The staff was very helpful and nice "

"The closet is roomy. They have Roku. There are C.O. Bigelow products for body care, shampoo, conditioner, and hand soap. Everything functions. There is a coffee machine in the lobby that also serves hot chocolate. The hotel is walking distance from Union Square, Muni trains and most bus lines. Being able to store your luggage before or after you check in is a plus. The staff was great and made for a smooth stay. "

"Best place to stay in San Francisco "

"Great location !"

"Very friendly staff, great location, close to transportation to the city and airport. "

"Great hotel in the middle of everything. Very lively bar area and lots of people enjoying the nightlife. Reception was efficient but friendly. I arrived late and left early so didn't have as much time there as I would have liked. Parking is easy but expensive at $45 a night. Expect to queue for service at the bar and for coffee etc"

"The architecture of the hotel is amazing ! It gives a very upscale vibe! We did not have any issues. The rooms were clean, the staff was helpful and polite. We would definitely book here again "

"Nearby room are loud and noisy "