تقييم موثَّق
4/10 سيّئ
paul
6 يونيو 2025
عناصر لم تنل الإعجاب: النظافة، ومستوى الراحة في الغرفة، وجهة التواصل مع المنشأة
Very disappointing stay ,
We arrived after a 9 hour drive , when we arrived the cottage wasn’t cleaned and no bedding ,
We rang both Wayne and Karen , we decided to go buy some bedding , on route Karen did ring back to be fair and apologised saying she was told we was due on the 6th , (day of departure,)
Went to the pub for an hour and Karen had the cottage ready ,
I thanked her by tx but no communications back , nothing from Wayne all week ,
I would of expected a follow up chat asking if everything was ok now ,
The bed or bedding smelt fusty , when returning from a day out the building had like a damp fusty smell ,
Settee isn’t very comfortable, couldn’t get a signal on the TV , and WiFi very poor ,
Overall very disappointing, we was due to leave on the Friday but left on Wednesday night ,
Shame as the pool is loverly , and the surrounding area is very nice ,
It’s obvious that the cottage suffers from damp as it has moisture traps in the bedroom and bathroom ,
Won’t be booking again .
أقام 7 ليالٍ في شهر مايو عام 2025