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"Efficent friendly and welcoming"

"great friendly and smiley staff that couldn't do enough for you.....even offering to get you your first cup of coffee/tea at breakfast."

"It was busy The staff were working really hard and were really pleasant to everyone the reception and restaurant staff were amazing. Excellent customer service Very good at their job "

"Lovely hotel. Spacious clean and comfortable room. Friendly and helpful staff. Good choices for breakfasts. Relaxing and great atmosphere in bars and secret garden. Oldy woldy design...great."

"The friendly reception was brilliant and the swim/ spa area was lovely. Really impressed with the lodge....like a tardis! Thanks fir a great stay :-)"

"Ideally situated - good food."

"This is our third stay at the Imperial and it won't be our last! Very homely, friendly - nothing too much trouble. We always have a superior double with sea view - the views are fantastic. Situated on the esplanade opposite the sea, behind hotel is the park and access to the town or take a leisurely stroll along the esplanade towards the point! Lovely! The food is good here. Buffet breakfast - everything you could wish for. Evening meal is choice of 3 or 4 starters, mains and choice of three desserts. They also offer a lunch/bar daytime menu and I can thoroughly recommend the afternoon tea - delicious!! They also do cream teas. "

"I arrived early and was able to check in straight away, lovely location and room had everything you needed! Very comfy bed and friendly staff! My only niggle would be that the shower pressure wasn’t very powerful at all but it was enough for a quick shower!"

"Friendly staff and excellent value "