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"Great stay. A little warm in communal areas as no aircon. But nice hotel "

"Lucked out with this choice whilst being old it was clean the staff were amazingly helpful and it was close to everything. "

"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! "

"Location is perfect and a nice walk into the main shopping area. Lots of local restaurants and bars and very close the the race course if you are visiting for the races. Hotel its self is very good and the gym is perfect for what I needed it for on the move. "

"Loved staying here, very clean and tidy and great for the kids. Lovely breakfast and evening meal in the restaurant. Nice and quiet and a fantastic location. Only downside was the lift wasn’t working. Managed fine up two flights of stairs but with the kids and their many bags it would have been easier in the lift. And there was a slight gap under the shower screen so the bathroom floor ended up a little wet after a shower."

"Great stay been here twice before Staff very friendly Fantastic breakfast the staff were great couldn’t do enough for you and very friendly"

"We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable. "

"Stunning hotel, fantastic facilities. Friendly staff. Would not hesitate to book again. "